SmileactivesReviews of smileactives.com

The company is AWFUL!! Made an order 1x there was no way of me knowing I was in a subscription once I placed the order Contact Smileactives spoke to Mary explained my situation. She did not want to cancel themselves membership. Finally I was told it was canceled through an email. Nope not true I once again get charged and received an email of a break down of what I will owe in the near future. I contacted my CC company to dispute it and closed my account. Once again I was charged because it’s a subscription. Now I’m on hold 45mins waiting to talk to my CC company as I type this. I would NEVER EVER recommend this company. They are awful business people.

Received Smileactives kit in December. Drinking numerous cups of coffee throughout the day perhaps made the product ineffective for me. On Jan 10, 2026, I received a 2nd shipment I had not requested, along with a $47.90 charge on my CC. When I called for return instructions, I was told it was a 'subscription.' I advised I had not understood the original transaction as such, but was advised the sub would be canceled & credit issued if the unwanted shipment was returned promptly. It was returned the following day, in it's original packaging, & I paid the postage. After 3 unacknowledged emails to Smileactives questioning my 'Money Back Guarantee' refund, it is now March 11 & NO REFUND!

This company is nothing but a scam. Product doesn’t work and once they have your credit card information, they signed you up for automatic shipments and subscription without your knowledge. They make it next to impossible to cancel and continue to keep you on the hook. Don’t take the bait. Cancel as soon as possible. They will not refund your total charge but cut your losses and end the subscription. I lost $20 but that was better than any alternative. They even go as far as trying to sell you another product.

This company sucks. The reason I say that is because they have a hidden membership that you don't anything about when you order the product, you have no idea that you become a member, then it's hard as hell to get out of it without losing money. If you return the product, it costs you money to return, I'm totally pissed off. Bad business! And the product is not that great!

They send huge amounts of the product, way more than I could ever use in three month. I had to report them to the BBB. But... it is a good product that you ADD to your regular toothpaste. Their electric toothbrush is fabulous!

Horrible company, spent 45 mins on the phone to cancel my auto pay because their product doesn't do ANYTHING! Now they are still trying to bill me! RHN FROM THIS COMPANY! If I could do a 0/5 stars I would!

It deserves a zero. After receiving the product a few days ago, I read the reviews. Thankfully I did as I was signed up for auto shipped which I NEVER asked for OR was told about. I was able to cancel via PayPal. Also, I thought I was receiving 2 full sized bottles and instead received 2 travel size bottles. Will never buy again or recommend no matter how the product works which based on performance reviews I shouldn’t expect much🙁

Unauthorized subscription which I tried to cancel. They wouldn’t do it until ‘the next cycle’. $98 for two small samples and a full size tube of toothpaste plus some whitening pens. It has not whitened my teeth one iota. Terrible company and terrible product.