Richard S.
The pens never work
The pens never work. I want my order cancelled as of today
Response from SmileactivesOct 4, 2026
We're sorry to hear about your experience, Richard. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Our Customer Care team would love to assist you with a replacement or resolution for the pens that are not functioning properly. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.



