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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Thomas
I never got it
Response from SmileactivesJun 5, 2026
We're truly sorry to hear that your order hasn't reached you, Thomas. That's not the experience we want for any of our customers, and we'd like to take a closer look at what happened with your delivery so we can better understand your concern. Our Customer Care team is ready to help review the details. Kindly contact us at 1-800-207‑8952, available 7:00 AM to 10:00 PM daily, so we can assist you directly.
Lou V.
Don’t really dislike anything still using the product and I figure after two weeks I should know how it works. I do not want any subscription to this product
Response from SmileactivesJun 4, 2026
We truly appreciate you making Smileactives part of your routine, Lou. We're glad to hear you're continuing your journey and taking the time to see how the product supports your smile. Your feedback means a lot to us, and we want you to feel completely comfortable with how you receive your orders. We're grateful to be part of your smile‑care experience. If you have any questions or need support, our Customer Care team is here to help. Please contact us at 1‑800‑2007‑8952, available 7:00 AM to 10:00 PM daily, so we can assist you directly.
Kimberly
It doesn't seem to be working my teeth are not getting any whiter
Response from SmileactivesJun 4, 2026
Sorry to hear that your whitening progress hasn’t met your expectations so far, Kimberly. Every smile responds differently, and consistency plays a big role in how quickly results appear. Many customers begin noticing gradual brightening with continued use, To get the most out of your routine, please use the recommended amount of gel twice a day for 7–14 days and brush for a full 2 minutes each time. We're grateful to have you as part of the Smileactives community.
ron
About 2 weeks in and can see some improvement, but not like the photos in the ads. About the same as when Crest white strips were used. Was hoping to see truly white results. Will keep it up twice a day and see what happens.
Response from SmileactivesJun 5, 2026
We appreciate your commitment to the routine, and we're sorry the whitening progress hasn’t matched what you were hoping for just yet, Ron. Everyone’s smile responds at its own pace, and consistency plays a big role in how quickly changes appear. Many customers begin noticing gradual brightening with continued use, as early as 7- 14 days. For the best results, continue to use it twice daily and make sure to use the recommended amount of gel for a full 2 minutes each time. Thank you for being part of the Smileactives community.
Raymond
It is working.
Response from SmileactivesJun 4, 2026
We love hearing this, Raymond! Thank you for sharing your Smileactives experience. It means so much to know our products are becoming part of your routine and helping you feel confident in your smile. We're grateful to have you as part of the Smileactives community.
Teresa
My teeth are much whiter. Their service is efficient and their product easy and effective!
Response from SmileactivesJun 4, 2026
Thank you, Teresa! We're thrilled to hear you're seeing such a bright improvement and that your experience with our team has been so positive. It truly means so much to know our products are helping you feel even more confident in your smile. Thank you for being part of the Smileactives community.
Caroline
I love the toothbrush, but I really haven’t seen a difference with the whitener. I will give it a few more weeks and see it changes anything
Response from SmileactivesJun 4, 2026
We're so glad you're loving the toothbrush, Caroline! We're sorry the whitening results haven’t met your expectations yet. Many customers begin to see gradual brightening with continued use in as little as 14 days, but results can vary based on individual smile conditions and consistency. To help you achieve the best results, please be sure to use the recommended amount of gel twice daily for 7–14 days and brush for a full 2 minutes each time. Thank you for being part of the Smileactives community.
Briana
Like the product it’s as good as they say! I’ve built up more product than I’d like to have on hand. I’d like the opportunity to skip or pause shipments before product is set to ship.
Response from SmileactivesJun 4, 2026
We're so glad to hear you're enjoying your Smileactives product, Briana. We also appreciate you sharing your thoughts about managing your deliveries, and we always want to make your routine feel easy and comfortable. Our Customer Care team would be happy to assist and provide additional support. Kindly contact us at 1‑800‑207‑8952, available 7:00 AM to 10:00 PM daily, so we can assist you directly.
