SmashburgerReviews of smashburger.com

Very bad food nothing like the pictures and had no flavour and was small

Order regular and it's usually decent however tonight the kebab was awful worst iv ever had and half way through the cheesecake noticed it had mould growing on the end!! Absolutely disgusting! Will NOT use these dirty gits ever! Reported them and sent evidence of the mouldy cheesecake! Need shutting down

Happy Valley location. Very slow, dirty tables, cold burgers and fries. Clearly understaffed. What appeared to be the only front of restaurant person acknowledged that they weren't able to call in additional staff due to the cost of doing so. We just left the uneaten food and left. What use to be very good is now very disappointing.

Smash burger is really trash burger . Everything is so dry . No flavor at all on the Crispy chicken sandwich. I ordered a shake that was overpriced and filled up 3/4 of the way . She said to leave space for whipped cream. I didn't want the cream. Then they actually want a tip. This is my last visit . One of the worst places ever.

Over charged for a roundup fee and donation I did not accept. My partner rang and they said they would sort it, I went in due to my partners bad back. 5 intimidating men stood staring at me the whole time I was collecting the order in the tiny restaurant. They made me feel very anxious, they didn’t sort it out and I won’t be returning!!

El peor postre de la vida, dice "helado" y es una crema súper mágica y te cobran 12k pésimo

Called the Troy city location at 6:25 pm on 3/30/23, the guy on the phone was rude and refused to help me with using a gift card that I have, then I tried to place order and he refused to take my order, then I asked him for his name he hanged up. I tried to call back multiple times but no answer. This is a great example of one person ruining a whole business. Such a bad customer service, will never order from this restaurant.

When ordered food delivery and beverage I don’t want the seal of the straw to be open i am not happy about that they had the straw open put it in the drink and I asked them about this, they told me its the company way to do it. am not sure if they are telling me the truth! Location,7811 Main St Houston, TX 77030 United States