Smart RetractRetractable safety products for children, dogs or cats. Extremely durable retractable baby gate or retractable pet gate, use anywhere including the top or bottom of stairs, indoors, or outdoors. Safe and easy one hand operation, locks open or closed. ...
Smart Retract (smartretract.com) has 554 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Judy
This is my second gate. Now that I have moved I just had to get one for my new home. Love it
Response from Smart RetractDec 15, 2020
Hi Judy--thank you for being a loyal Retract-A-Gate user! We appreciate your 5-star review and please let us know if you have any questions. Thanks, Deanna at Smart Retract.
Michael
Fairly intuitive to assemble and install. Got here quickly and has been good to use for the first two months
Response from Smart RetractDec 15, 2020
Hi Michael--thanks for your "quick delivery and quality product" 5-star review. Customer feedback is important to us, so if you ever have any questions please contact our customer service at [email protected]. Thanks for being a Smart Retract customer. Deanna at Smart Retract
Connie
Best gait ever!
Response from Smart RetractDec 15, 2020
Hi Connie--thank you for your 5-star review! Let us know if you ever have any questions. Thanks, Deanna at Smart Retract
Pamela
I love my retract a Gate. I have it on my front porch for my dog. Delivery was great, easy installation. I would purchase it if you are considering a gate.
Response from Smart RetractDec 15, 2020
Hi Pamela--thank you for being a Retract-A-Gate customer and for loving your gate. Retract-A-Gate was designed with ease of installation and use, plus was fully tested for being used outside. So if you ever have any questions, please contact our customer service. Thanks, Deanna at Smart Retract
CEdric
Barrière très bon rapport qualité prix Je recommande
Response from Smart RetractDec 22, 2020
Nous apprécions que vous ayez pris du temps afin de fournir vos commentaires sur la façon dont Retract-a-gate a fonctionné pour vous et nous sommes très heureux d'apprendre votre expérience. Veuillez nous envoyer un courriel à [email protected] s'il y a autre chose que nous pouvons faire pour vous aider. Sincèrement, Smart Retract
Nathan
Never have to worry about our grandchildren when the gate is up. Easy install and out if the way when not in use.
Response from Smart RetractDec 15, 2020
Hi Nathan--thanks for being a Smart Retract customer and for your wonderful 5-star review! Retract-A-Gate offers the best balance of features and security of any gate in its class. Thanks, and please let us know if you ever have any questions. Deanna at Smart Retract
Juliane
These work great. I needed to connect two of them to cover a large space. Keeps my dogs and baby separated. Only thing is, by connecting the two, opening and closing them cannot be done one handed.
Response from Smart RetractDec 15, 2020
Hi Juliane--thank you for your "works great" 5-star review! Thanks for being a Smart Retract customer and please let us know if you have any questions. Deanna at Smart Retract
Christian
It was a pain to install. The instructions say there are video instructions online & that is a lie. I had to order special spacers from them when I realized that my install attempt failed. The spacers should have been included in the first place!!!!! Very frustrating. Then, after ordering them, paying extra and even more shipping, they showed up. I spent another 20 minutes re-installing them. It looked great. Thought to myself, well, at least it’s worth it to keep my kittens from going downstairs. I closed the gate and went downstairs. 2 minutes later my kittens are downstairs meowing at me. They went right UNDER the gate. Like the gate wasn’t even there. Worthless. It was a pain, it was a waste of time and it was a waste of money. One star is too generous a review.
Response from Smart RetractDec 10, 2020
Hi Christian--we are sorry to hear you are having issues using the gate with your kittens and we'd like to help. Usually there are some simple suggestions we can help you with to solve the problem. We take pride in helping our customers, so I am sure we can help you find a solution to this problem. Please contact our customer service at [email protected] for further assistance. Thanks, Smart Retract
