Smart RetractReviews of smartretract.com

Response from Smart RetractOct 15, 2020

Hi Joseph! Thanks for your great 5-star review. Retract-A-Gate is certified for use at the top and bottom of the stairs, has been tested for that application, and can withstand a push out force of up to 200 pounds. It sounds like your twin boys are putting it to the test. We take pride in our customer services, so please do not hesitate to contact us if you have any questions. Deanna at Smart Retract.

Response from Smart RetractOct 27, 2020

Hi Theresa--thank you for your great review! One of the many reasons Retract-A-Gate was invented! If you ever have any questions, please let us know. Thanks, Deanna at Smart Retract

Response from Smart RetractOct 15, 2020

Hi Sue--thank you for letting us know how you are using your safety gates and for your wonderful review. Retract-A-Gate was designed with ease of installation, ease of use, durability, and safety in mind. It also offers the best balance of features and security of any gate in its class. Please let us know if you have any questions. Deanna at Smart Retract

Response from Smart RetractOct 15, 2020

Hi Gia--wow! Thanks for your 5-star Retract-A-Gate review. We take pride in our customer service and our award-winning Retract-A-Gate. Please let us know if you ever have any questions. Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi Kelly--thank you for your review, however, we would like to help resolve the issue of your wiener dog getting past the gate. This is unusual, so usually with a few small suggestions we can help solve the issue. Please contact our Customer Service at [email protected] for further assistance. We look forward to helping you. Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi Candy--thanks for being a wonderful Retract-A-Gate customer! Also for your 5-star best and efficient review. Thanks again and let us know if you have any questions. Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi Roberto--thank you for your great 5-star review! If you ever have any questions, please contact us at [email protected]. Thanks again, Deanna at Smart Retract.

Response from Smart RetractOct 15, 2020

Hi Nina--thank you for letting us know it is being used outside on the veranda for the dogs. We are happy to hear they are enjoying it. We simply offer the best balance of features and security of any gate in its class. Please let us know if you have any questions and thanks for your 5-star review. Deanna at Smart Retract