David W.
Lied to me
Lied to me. Quoted a price, assured me it would not be more. Had me wait 2 weeks for pickup, then boosted the price. Rip off. Do not do business with this company.

Smart Carship LLC is an innovative leader in the auto transportation industry, focused on providing exceptional, reliable, and customer-centric services. Our company was established to break free from industry norms and provide a more transparent, trustworthy alternative to traditional auto transportation practices.Our network comprises of professional, trusted dispatchers, and truck drivers who ensure that your vehicle is handled with care and delivered safely and on time. At Smart Carship LLC, we're not just transporting vehicles, we're building long-lasting relationships with our clients.
Smart Carship LLC (smartcarship.com) has 550 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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550 approved reviews, newest moderated first
David W.
Lied to me. Quoted a price, assured me it would not be more. Had me wait 2 weeks for pickup, then boosted the price. Rip off. Do not do business with this company.
Loren
William Todd LIES and I mean LIES LIES and more LIES. Generally he was correct yet He lied about the initial cost of transport and when the deal was done after the initial deposit the cost almost doubled. Finally after more than an hour of negotiating, we finally settled on a price of 225$ more than was in the contract I signed and put money down on. Lied to there in the first place. LIES first example. Another was the driver time to pickup totally off by days. He arranged a Tuesday early morning pickup it was the next day late afternoon for pickup. LIED TO AGAIN. when I spoke to his driver, I found out the actual truth of pickup, 48 hrs later than was planned, the pickup person who had the vehicle stored for me, had to take a day off because of the late date/time. Driver was correct on the date/time once I spoke to him and was courteous however William Todd kept lying right up to the time the driver got there to pick up car for shipment. William Todd their spokesman and representative, was never completely truthful with me. I suspect they as a company are well versed on how to get more money from you that the first quote. I suspect that anyone in their company will most likely do the same to anyone who gets a quote. William Todd was very well used to the lying and not being truthful. So, I suspect the same would be true to anyone who uses this transport company. The reason for one star, the car did arrive the next day with no apparent damages. The driver was very nice and was good at loading/unloading the car. That being said I still know how I was LIED to by William Todd. and his company most likely has done this so many times they are well versed at lying and then quoting less in the first quote and then changing the pricing. My experience I cannot recommend them to anyone wanting to ship a car.
Robert M.
Great customer service and communication and promptly got info and service from Robert Samuel
Lenox M.
Very Satisfied. I was a little skeptical at first but Ricky Thomas helped me every step of the way. The vehicles got picked up at the correct date and time and delivered on time as well. I would definitely recommend to anyone looking for transporting a vehicle. Very professional and friendly
JACOB’S DELIVERANCE L.
Nick was great to work with, straightforward with the details and excellent communication, no surprises, highly recommend, a pleasure working with you, and will look forward to doing business again in the future:)
Daniel H.
Good company
Conor D.
Got 2 cars 2500 miles for the best price I could find for months. Nick from smart car got me the best price and set me up with an amazing driver. The. Who led were dropped off in excellent condition and couldn’t be happier with the service.
Nora Castillo de G.
Smart Carship LLC company was very helpful with everything when we need ship our car to another state. Also they have a very good price and are very responsable. Nick the the person who was charge was very kind and responsable. Thanks!