Abdul's C.
Avoid movis and smart car
I had a different experience but everything you read from others are 100% true, because when I was at their office , there were a lot of complaints from deposit to rent increases to threat, they do not hold a deposit they withdraw and after a month you get back the money ,so I prepared well for my turn, I turn on my camera to record everything I will post on YouTube. 1.I was told meet and greet at the airport but office is one mile walk so not true.2. They insisted to pay extra 10 for congestion while I took the car for sat and Sunday and Monday return ,I showed them that no congestion fee on weekends and also I’m not planning to go to the city centre and also congestion is 0.60 pence per hour but first 6 hours are free .Movis refused to give the car I told them show me in my contract and there is no clause so they call smart mobility and smart said they will refund me the 10 euros but never got back the money. Last , I paid deposit £1300 but the car itself does not cost £200 😁 they did not have the car first so they call a delivery man who uses his car for food delivery, very dirty car he brings to us but we had no option. Upon return the car check was extraordinary trying to find every fault but they could not . So Avoid. My bank blocked the deposit and ask me if I paid and I had an option to say no but I did not , The office was like a war zone every customer was complaining either deposit or congestion or rental increase .too cheap to be true , £3 a day