Smart & FinalReviews of smartandfinal.com

Oh the stupidity of your Westlake Village location- Thursday mornings are not the ideal time to have your floors cleaned. Who ever at that location decided this was remotely a good idea should be fired from their job! You couldn’t have done this after hours at night? It was that important to lose all that business from hard working Americans who need to stop and get food? I will never step one foot in your establishment again, I will never spend another dime with you people! Oh the ignorance and stupidity!

wife needed a few things and stopped at smart and final, as we are going through the froozen section I se Marie Callender Coconut cream pie on SALE $3.99 I'll take one, when we got to the cashier she rings in $8.99 ? I said they are on sale $3.99 Response No it's not, I said I am not paying $10 bucks for one. I took it back put it in the freezer. I took the sign and walked halfway through the store again to the cashier to show her the sale sign $3.99, Now she says she can give me the sale price $3.99 ? My answer was IS THIS SOME TYPE OF EXCERCISE CLASS? running back and forth in the store? How many people do they screw by sale prices and then charge them full price?

I just had the worst experience ever at this store. One of the employees there started raising his voice at me because my service dog was in the store. Instead of approaching the situation professionally the guy just started cursing at me and raising his voice. When I asked for the manager he started mocking me. Wow, this person's attitude was really aggressive. The guy's name is Derrick Walker (securitas). Shoppers beware of this individual! I will be filling a formal complaint with their corporate office. There are legal steps employees need to follow when dealing with service dogs and this guy clearly does not have the proper training or attitude. SMART & FINAL SHAME ON YOU!

Jericho was amazing!! Best customer service ever!!! He delivered to my house two days in a row and he was so amazing with making sure I received my order... I would recommend him for delivery 😊 Jill Velasco

Went back to shopping at local store. Was comforted to see masks were still required and most customers were still social distancing. Some items I needed were out of stock, but those I specifically came for were in stock. Even got $10 off of frozen items.

I place an online order for delivery with Smart and Final. They cancelled my order after the shopper had shopped and refused to explain why.

Amazing customer service and great selection of gluten free products !

Excellent customer service, great prices, delivery of groceries on time.