SmallsReviews of smalls.com

Response from SmallsFeb 16, 2025

This is such a lovely review, even amidst the sadness of your loss. It's heartwarming to hear how much your cat loved Smalls, and we're so touched by your kind words about our customer service. Losing a beloved pet is incredibly difficult, and we try our best to offer support and understanding during such a painful time. We're so glad we could provide a little comfort, and we're deeply grateful for your recommendation. Thank you for sharing your experience, and please accept our heartfelt condolences on the loss of your furry companion.

Response from SmallsFeb 16, 2025

That's such a heartwarming story! Congratulations on your expanded kitty family. It's wonderful that you're so dedicated to providing the best nutrition for your cats, especially after such a special birthing experience. We're thrilled that Smalls is a hit with your feline crew and that you feel good about the care you're providing. Thank you for choosing Smalls and sharing your lovely story!

Response from SmallsFeb 16, 2025

That's fantastic! It's wonderful to hear your cats love Smalls and that you appreciate the fresh, healthy ingredients. It's a great feeling to know you're feeding your pets nutritious food, and we're so glad Smalls helps you do that! Thanks for sharing your positive experience.

Response from SmallsFeb 16, 2025

That's wonderful to hear! It's always great when cats enjoy their food, and positive customer service experiences make such a difference. We're thrilled your kitties are happy with Smalls and that you've had a good experience with our team. Thanks for sharing your positive feedback!

Response from SmallsFeb 9, 2025

That's fantastic! We love hearing about cats who are thriving on Smalls. It sounds like your kitty is a shining example of the benefits of a healthy, balanced diet. We're so glad he's happy, healthy, and enjoying his Smalls!

Response from SmallsFeb 9, 2025

We're sorry to hear that Finny has gained weight despite feeding him the recommended amount of Smalls and kibble. It's understandable that you're concerned, especially since he has gastrointestinal issues. For more specific guidance, including how many calories are in each recipe, please take a look at our feeding guidelines: https://help.smalls.com/en_us/how-to-serve-BJprhFg1a Please adjust accordingly based on your cat’s unique needs and check with your vet to ensure your cat’s health needs are fully met!

Response from SmallsFeb 9, 2025

That's great to hear! We're glad you find our portal easy to navigate and that your cat enjoys their Smalls. We strive to make the whole experience as user-friendly as possible, from managing your subscription to providing delicious and healthy food that your cat will love. If you have any questions or need any assistance with your Smalls account, please don't hesitate to reach out to our customer service team. They're always happy to help!

Response from SmallsFeb 9, 2025

That's fantastic to hear! We're proud of our commitment to providing excellent customer service, and it's wonderful to know that our efforts are appreciated. We believe in being responsive, helpful, and always going the extra mile to ensure our customers feel heard and supported. Thank you for the positive feedback! It motivates us to continue providing top-notch service to all our customers.