SmallsReviews of smalls.com

Response from SmallsMay 11, 2025

Thank you for sharing and letting us know about Buddy's reaction to the food. We're glad it was delivered as expected. We understand it can be disappointing when our furry friends have strong preferences! We're sorry to hear that Buddy isn't a fan, especially since you missed the pumpkin in the ingredients list. This ingredient is only included in our Smooth Fish recipe. We recommend giving our other proteins a try if you are interested. For future orders, you can always find a complete list of ingredients for each of our recipes on our website. This might help in selecting options that align with Buddy's preferences. If you'd like to explore other recipes that don't contain pumpkin, we'd be happy to point those out for you. Just let us know what proteins or textures Buddy typically enjoys, and we can offer some suggestions!

Response from SmallsMay 11, 2025

That's absolutely fantastic to hear! We're so thrilled that your kitties love Smalls and that the variety keeps them interested. We're also glad the soft consistency works well for them, and it's wonderful to know you've seen positive changes in their health and appetites! Thank you so much for the high recommendation! 😻

Response from SmallsMay 11, 2025

That's wonderful to hear! We're so glad you're happy with the quality of our food and have experienced our friendly and responsive team. We truly believe in providing a product that's a significant step up from standard pet store options, and it's fantastic to know you feel the price reflects that value. Thank you for your kind words!

Response from SmallsMay 11, 2025

Thank you so much for your kind words about Smalls! We're so glad to hear that your pets enjoyed our food and that you found our service efficient and trustworthy. We also completely understand that the cost can add up quickly when you have multiple pets. It's a factor we are always mindful of, and we appreciate your honesty. Subscriptions can always be adjusted with a budget in mind. You can switch to our smallest box, space out shipments up to every 12 weeks, or postpone whenever needed. Smalls also works great as a topper! We hope that if your circumstances change in the future, you might consider Smalls again for your furry family.

Response from SmallsMay 11, 2025

That's the best kind of feedback we could ask for! Reliable, effortless for you, and loved by Perry – that truly says it all. Thank you so much for sharing your positive experience! We're thrilled that Smalls is working so well for you and Perry.

Response from SmallsMay 11, 2025

That's great to hear! We're glad you found our text assistance helpful and easy to use. We aim to make getting support as convenient as possible for our customers. If you ever need anything else, don't hesitate to reach out via text.

Response from SmallsMay 11, 2025

That's absolutely wonderful to hear! We're so thrilled that you had such a positive and helpful experience with our team. It's always our goal to make things as easy and delightful as possible for our customers, and it sounds like our Cat Concerige agent truly went above and beyond to assist you and ensure your kitty's needs are met. We really appreciate you taking the time to share such kind feedback!

Response from SmallsMay 11, 2025

That's wonderful to hear! It sounds like Smalls has been a real game-changer for your kitty, resolving those digestive issues and making mealtime a happy occasion. We're so glad you've found our service easy to manage as well. Thank you for sharing your positive experience!