SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Katie S.
Great food. My cat loves it! And I am happy as I know his health is being supported by nutrition
Response from SmallsSep 24, 2025
That's fantastic to hear! We're so glad your cat loves the food and that you feel good about supporting his health with great nutrition.
princessofoffice
very easy process. very helpful customer service. super fast responce from customer service
Response from SmallsSep 24, 2025
That's great to hear! We're so glad you found the process easy and had a positive experience with our Cat Concierge team.
Colleen L.
I loved the ease of the food coming to my house. My cat devoured the wet food. She has been on dry food since I got her at 2 years old. She is not picky but she loves this food and she goes nuts for the treats!
Response from SmallsSep 24, 2025
That's fantastic to hear! We're so glad that you're happy with the convenience of our delivery and that your cat, who has been on a dry food diet for so long, loves the fresh food and treats. It's a huge win when a cat is so enthusiastic about a healthy diet!
Jacob L.
Once your cat tries Smalls, there's no going back. You can tell your little friends feel good after eating it, so why would you want to go back? No Preservatives or Additives? That's a bonus also! Smalls is highly recommended.
Response from SmallsSep 24, 2025
Thank you so much! We are thrilled to hear that your cat is thriving on Smalls and that you've noticed such a positive difference. We appreciate you recommending us and for your kind words about our commitment to using no preservatives or additives.
Kate H.
My cat really goes for the Smooth Bird and Smooth Bird & Fish meals - he used to eat only some of his wet food and leave half of it in the bowl. Now, eating Smalls, he cleans the bowl. I appreciate the ability to modify my monthly order, making it smaller, and eliminating the flavors that he doesn't seem to like as much. I have had 2 shipments so far, and my cat and I have been very happy with the product.
Response from SmallsSep 17, 2025
That's fantastic to hear! We are so glad that your cat is cleaning his bowl and loving the Smooth Bird and Smooth Bird & Fish meals. It's a huge win when a picky eater finds a food they truly love. We're also happy to hear that you're enjoying the ability to customize your monthly orders. We know how important it is to have control over your subscription and get only the flavors your cat loves. Thank you for trusting us with your cat's meals!
Jazmin M.
I ordered the sampler, and the next day I received a text from the Cat Concierge Team for my delivery date and time, which was quick and communicative. Awesome service!!! The Dry ice packed well in individual portions... My cat loved the texture, smelled like human-grade chicken. He is very picky, and trying to find food that pleases his taste is still a big challenge as a pet parent. Another note, on price points, promotion & sales, can and will encourage pet parents to support your amazing products.
Response from SmallsSep 16, 2025
That's fantastic to hear! We are so glad that you had a great experience with our service and that your picky eater loved the food. We work hard to make sure our products are high-quality and the service is seamless, so your feedback means a lot. We also appreciate your note on price points and promotions. We understand that quality cat food is an investment, and we're always exploring ways to make our products more accessible to pet parents like you. Thank you again for your kind words!
Hoyt F.
I had my account go negative because I lost my job, causing my smalls account to lapse. I ordered a new box, which automatically went to an order I was unaware of that my cat couldn’t eat. When I asked about the solution, they said they would send me my previous order. God bless you smalls, thank you.
Response from SmallsSep 17, 2025
Thank you so much for sharing your story. I'm so sorry to hear about you losing your job and the stress that it caused. We're truly honored that even with everything you were going through, you came back to us. We are so glad we could help get your account sorted out and send you an order that your cat will love. We're here for you and your cat, and we're so grateful to have you as a customer.
Gretchen S.
Smalls delivered to my front door and it was still cold and packaged great. My cat transitioned to it easily and now his dandruff is already gone within 10 days of him starting it. He'll be eating this for the rest of his life!
Response from SmallsSep 17, 2025
That's wonderful to hear! We are so happy that your cat is thriving on Smalls. It's great to know that the delivery went smoothly and that the food has already made such a positive difference in his health. Thank you for sharing your feedback with us!
