SmallsReviews of smalls.com

4.23,851 reviews
Pet Stores

Smalls

About Smalls

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.

Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: smalls.com
Website: smalls.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smalls reviews

Showing 2,681 reviews with 5 stars · Clear filters

Erin F.
Oct 9, 2025
Finicky cat but she loves it!
I had to figure out which flavors my cat would eat but once I did I’m so happy with Smalls. My cat is almost 14 yrs and she had several bald spots on her coat and since being on Smalls cat food all of her hair has grown back and it’s very healthy. She loves the ground pig and ground cow so that’s all I buy now. Took a bit to figure out which flavors she liked. Very happy with their service too.
Response from SmallsOct 14, 2025
That is fantastic news! Thank you so much for sharing such a wonderful success story. It can certainly be a process figuring out a picky cat's preferences, but the result you've seen is incredible! It confirms the power of a high-quality, whole-food diet. We are thrilled that she loves the Pig and Cow recipes—it sounds like you found the perfect meals for her. We're so happy to know you are pleased with the service as well. Thank you for being a valued customer!
Nicole
Oct 9, 2025
My cats love the food so much
My cats love the food so much! I feel so good know they are eating well and enjoying.
Response from SmallsOct 14, 2025
That is wonderful to hear! Thank you so much for leaving this fantastic review. We are thrilled that your cats love the food and that you feel great knowing they are both eating well and truly enjoying their meals 😻
Sandra C.
Oct 6, 2025
Kitty Lucy is YOUNG AGAIN!
Kitty Lucy was refusing an eat anything, was getting terribly skinny and uncommunicative. I finally decided to take a chance that perhaps Smalls would help, so ordered 6 different flavors. As soon as they arrived, I opened one box, grabbed a meal packet and dumped it he contents in her dish. At first she was grumpy, and only sniffed it. About 3 minutes later she gave it a lick….then more licks….then actually took a few bites. The dish was empty in less than 2 hours! Since then, Kitty Lucy only will eat SMALLS, which I keep a good supply of. She’s gained her weight back (plus!), her coat is soft and thick, her eyes are bright,. She’s very communicative and likes to dash around outside, climbing up trees. She’s very affectionate again, and even tolerates her dog brother William! Of COURSE, Kitty Lucy is the “Ring Leader” between them, and leads William around outside. She also sits with us, carrying the conversations. THANK YOU, SMALLS!!!
Response from SmallsOct 8, 2025
Wow, this absolutely made our day! 💛 We’re so happy to hear that Kitty Lucy is thriving on Smalls — from rediscovering her appetite to becoming her bright, energetic, and chatty self again. It’s wonderful knowing she’s back to leading the pack (and that William’s along for the adventure, too!). Thank you so much for trusting us to help her get back to feeling her best — we’re honored to be part of her story.
Lauren W.
Oct 6, 2025
Im glad I found Smalls for cats my…
Im glad I found Smalls for cats my kitty seems to like it but she only eats wet food one time a day so one package last me about 3 days so in the future I will only be ordering the smallest amount but I plan to be over thank you
Response from SmallsOct 8, 2025
We’re so glad you and your kitty found Smalls! It’s great to hear she’s enjoying her meals and that you’ve found a portioning routine that works best for her. Thank you for being a part of Smalls — we’re happy to have you both with us.
Stephanie W.
Oct 5, 2025
Soft kitty, warm kitty little ball of fur happy kitty sad kitty purr, purr, purr….
The company was real nice and upbeat. I wished my picky cats would have eaten it because it is real healthy for them! And would have been easier on me not having to go to grocery store every time you turn around very convenient !
Response from SmallsOct 8, 2025
That’s such a sweet note 💛 We’re so happy to hear you had a positive experience with our team and appreciated the convenience of Smalls. We totally understand that some kitties can be picky eaters (they sure know what they like!). Thank you for giving us a try and for your kind words; it means a lot to us.
Miwa
Oct 5, 2025
Transformational
A few years back after an unexpected trauma I withdrew from life & did the bare minimum for my cat. I promised myself when we moved (which we did in April) I'd do better by him. That started with Smalls. He's 13 now and loves it (especially anything chicken) & I'm seeing a difference in his coat & a reduction in hairballs! Big win!
Response from SmallsOct 8, 2025
Thank you so much for sharing this with us — your story truly touched our hearts 💛 We’re so glad to hear your kitty is thriving and enjoying his Smalls (especially the chicken — a classic favorite!). It sounds like he’s one lucky boy to have you looking out for him, and we’re honored to be part of his journey to better health and happiness. Here’s to many more years of soft coats, fewer hairballs, and plenty of love.
Karin C.
Oct 3, 2025
My cat in the past has been very picky
My cat in the past has been very picky, but she really likes this food, especially when it's heated a little bit. I believe the price is a bit high, so I worry that I won't be able to afford it in the future.
Response from SmallsOct 8, 2025
We’re so glad to hear your picky kitty is loving Smalls — especially warmed up a bit (many cats seem to prefer it that way!). We understand your concern about price, and we’re always looking for ways to make fresh, high-quality food more affordable. In the meantime, feel free to reach out to our Cat Concierge team — they’d be happy to help explore box sizes or delivery schedules that might better fit your budget.
eswango C.
Oct 2, 2025
My cat is losing weight
My cat is losing weight and has a less oily coat ad less dandruff.
Response from SmallsOct 8, 2025
We’re thrilled to hear your cat is thriving! A healthier coat and steady weight are such wonderful signs — thank you for sharing the update.

SmallsReviews of smalls.com

About Smalls

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SmallsReviews of smalls.com

Smalls reviews

Finicky cat but she loves it!

My cats love the food so much

Kitty Lucy is YOUNG AGAIN!

Im glad I found Smalls for cats my…

Soft kitty, warm kitty little ball of fur happy kitty sad kitty purr, purr, purr….

Transformational

My cat in the past has been very picky

My cat is losing weight

About Smalls

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smalls reviews

Finicky cat but she loves it!

My cats love the food so much

Kitty Lucy is YOUNG AGAIN!

Im glad I found Smalls for cats my…

Soft kitty, warm kitty little ball of fur happy kitty sad kitty purr, purr, purr….

Transformational

My cat in the past has been very picky

My cat is losing weight