Roannaskelley S.
Kitty did eat the food
Kitty did eat the food. The plastic packaging is too messy for my liking and not recyclable. The other issue is traveling with it ..

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Roannaskelley S.
Kitty did eat the food. The plastic packaging is too messy for my liking and not recyclable. The other issue is traveling with it ..
Barbara B.
I like the food, I think my cats like the food. I feed my two cats one pouch for the day and one pouch for the evening and night. It’s hard because my cats don’t seem to eat always the whole pouch up so I do have leftovers. And I do like that glass dish you guys have with that lid I love that dish and the unused portion of the cat food fits really nice and they you can just leave it in the packet and set the packet inside the dish. It fits really nice I like it. If you guys wanted to try some other kinds of meat. Because you have chicken, turkey and beef and that’s great. Your guys are getting started, but I know that some places do rabbit and some places do venison, I don’t know if cats really like venison, but I was just wondering if there are other meats to try. My cats seem to like the pork so that’s kind of fun. They’re not real fish eaters I do like to have it in there periodically for something different. But it . My cats seem to like the pork so that’s kind of fun. They’re not real fish eaters I do like to have it in their periodically for something different. But it’s always hard to give an absolute total five star review.. not because you don’t deserve it because I think as I say it’s great but I think I’m hoping for what comes next and I’m not sure yet if the food is still not solved my kitties litter box issue or if there’s another issue that I still don’t know about. But for anybody who has not tried this food I think it is good. It’s definitely worth a try. The hard part when you’re trying to go to raw food is that you have to order so much of it from the individual places. And so it’s really hard unlike going to a store and picking up a couple of bags or a couple of cans. You have to find an order online and get the boxes and try to see if your cat likes it. It’s a lot more difficult to test raw food. Again, I think this is good thank you very much
Caitlyn S.
Always receiving my order on time is wonderful. Very well packaged & food always stays frozen. Price is reasonable with good quality food. I give 4/5 for this order because of the $14.50 tax that was new & unexpected. With the way things are in today’s economy, I am not completely surprised & I will keep in mind for next order. I love smalls & I have recommended it to friends & family as well. I appreciate this company for caring about all cats health & quality of life.
Charles N.
From our side it is great, the convenience is awesome. Gigi, our cat is more mixed. The first two orders while good had a few clunkers. Warmed or cold she ignored them. We had to be more attentive to her tastes adjusting the order accordingly.
Response from SmallsOct 16, 2025
That is a perfect summary of the Smalls experience! Thank you for sharing your feedback. We are so glad to hear that from your side, it's been great, and that the convenience is awesome. We are thrilled that you were able to be attentive and adjust your order accordingly once you discovered her specific tastes. That's exactly why we offer the customization 😻
Marty
I was a bit hesitant at first but I believe its important to provide good food to help avoid future health issues. Its been about three months since the sampler arrived for our 18 month old shelter cat, "Tony". He loves the poultry and fish varieties (major tail fluffing!). Half his caloric intake is from Smalls and half is a quality dry food. Tony looks great and is thriving! I get that Smalls is not inexpensive but neither is creating a supply chain to get quality food to your doorstep. For Tony and us...its worth it..
Response from SmallsOct 14, 2025
That is wonderful to hear! Thank you for sharing such positive feedback about Tony's progress. It’s completely understandable that you were hesitant at first, but we are thrilled you committed to high-quality food. You are spot on—providing good food now is an excellent way to invest in preventing future health issues. You are absolutely right about the cost of a supply chain for quality food delivered to your door. We appreciate you recognizing that effort. For you and Tony, knowing he looks great and feels fantastic makes it worth the cost. We are so happy to have Tony and you as part of Smalls 😻
Aces
While my cats didn't care for the wet pate food they did love the treats, the portions in one food package were enough to evenly divide between 5 so it was definitely more than enough for those with less cats to be able to continue use until gone!
Response from SmallsSep 17, 2025
Thanks for the feedback! We're glad to hear that your cats enjoyed the treats and that the food portions worked well for your household. That's a great point for other customers with multiple cats!
Jason
We have an elderly cat who is 16 years old. He has digestive issues and often had very smelly and soft poo. Very quickly after changing his food from a quality dry food(we had tried various higher quality wet and dry foods) his poo was much more solid and has very little odor. He does not love all the flavors/textures equally, but does love most of them. The reason for four stars vs. 5 is the price. However I do feel it is proportional to it's quality, just still more expensive than many cat owners will pay. Also, it is possible that if he had this food from a much younger age he would be even healthier now. We have been using Smalls now for 3 months and I would recommend to anyone who's major concern about this product is the price to at least give it a try! We are extremely happy with every other facet of this food and the accompanying snacks!
Response from SmallsSep 17, 2025
Thank you so much for your thoughtful and detailed feedback! We are so glad to hear that Smalls has made such a positive and quick difference for your 16-year-old cat. It's truly wonderful that his digestive issues have improved so much and that you're seeing such a tangible change in his health. We completely understand your point about the price. We agree that the cost reflects the high quality, but we know it's a significant investment for many cat owners. Your recommendation to give it a try is truly appreciated, and we're so happy to hear that you are extremely happy with our food and snacks. Thank you for trusting us with your cat's health!
Barbara R.
Boris liked his wet food right away There have some hiccups along the way but overall he’s a big, happy boy.
Response from SmallsSep 17, 2025
That's great to hear! It's so rewarding when a cat takes to a new food right away, and we're thrilled that Boris is a big, happy boy. We're here to help if you ever need anything along the way!