SmallsReviews of smalls.com

4.23,851 reviews
Pet Stores

Smalls

About Smalls

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.

Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: smalls.com
Website: smalls.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smalls reviews

Showing 2,681 reviews with 5 stars · Clear filters

Kyara G.
Oct 23, 2025
My cat LOVES his food
My cat LOVES his food
Response from SmallsOct 30, 2025
That is wonderful to hear! We are thrilled that your cat LOVES his food. Thank you for the positive feedback 😻
Cynthia A.
Oct 23, 2025
My kitties love Smalls food
My kitties love Smalls food. They also will do anything to get into the treats. I have to hide the bags. Thank you.
Response from SmallsOct 30, 2025
That is wonderful to hear! We are thrilled your kitties love the food. And we certainly know that feeling when the treats are too popular! It sounds like you have some determined little rascals if you have to hide the bags. Thank you for the great feedback 😻
jconley
Oct 23, 2025
The only food my cat will actually eat-…
The only food my cat will actually eat- and eats everything in his bowl. Loves the Bird Nip treats, too. My skinny boi is not so skinny anymore.
Response from SmallsOct 30, 2025
That is fantastic news! Thank you for sharing your success story. We are thrilled to hear that Smalls is the only food your cat will actually eat, and he cleans his bowl every time. It's especially rewarding that he is gaining healthy weight. He deserves the best! We're happy he loves the Bird Nip treats too 😻
Cheyanne
Oct 23, 2025
We love smalls!
Our deliveries are always on time, smalls is always communicating with us to let us know if something going on with their system or delivery changes. All of the packaging is eco friendly, their insulation can be washed away by water & the box is recyclable. My favorite is when they let us know that it will be on the way in a few days, always comes frozen & my cat absolutely loves his meal times since switching to smalls. Overall I’m very happy with their service & products!
Response from SmallsOct 30, 2025
That is wonderful feedback! Thank you so much for this review. We are thrilled to hear that your deliveries are always on time and that you appreciate our constant communication regarding system or delivery changes. It’s fantastic that you value our efforts toward sustainability—we are proud that our packaging is eco-friendly, that the insulation washes away easily, and that the box is recyclable. Most importantly, we are glad your cat absolutely loves his meal times and that the food always arrives perfectly frozen. Thank you for being so happy with our service and products 😻
Aimee C.
Oct 23, 2025
My kitties are doing so well
My kitties are doing so well! They love this food. No more tummy issues.
Response from SmallsOct 30, 2025
That is wonderful to hear! We are thrilled that your kitties are doing so well and love the food. It's fantastic that you've seen the tummy issues disappear! That's a huge win for their comfort and health 😻
Stefanie S.
Oct 23, 2025
Great product
You make a great product and I was excited for my cat to eat healthy. But unfortunately, he's very picky and wouldn't eat it.
Response from SmallsOct 30, 2025
That's wonderful to hear! We are sorry that your cat proved to be too picky to enjoy the food. Dealing with a fussy eater is incredibly frustrating. We appreciate you giving us a try 😻
Kathleen K.
Oct 23, 2025
Fussy new kittens!
I had a hard time figuring out how much and what my kittens liked. The app was easy to navigate and make changes. The only thing I think you should do is have the bird nip treats for sale. My kitties devour them!! Ikt they aren't supposed to eat too many but, I'd like to have extra! Other than that everything's great!!
Response from SmallsOct 30, 2025
Thank you for sharing your experience! We also love that your kitties devour the Bird Nip treats. That treat is a huge favorite. Since we can't sell them directly, you'll be happy to know you can purchase those exact treats a la carte through our partner's retailer. You can buy them here: https://www.chewy.com/shameless-pets-catnip-n-chill-crunchy/dp/396370 You can stock up on those favorites whenever you want! Thanks again for the great feedback—we're glad everything is great 😻
Lynette S.
Oct 23, 2025
My cat asks for his food now
I found smalls one day by chance when looking for anything that would help my cat eat. He had been losing weight over the past 2 years and we were told it was likely cancer and to keep him comfortable. He HATED his prescription food. But anything else made him throw up. So I thought why not try the trial pack. And for the first time in years, my Jungle Boy actually asks for food. He meows loudly at breakfast and dinner time. This is the first food that both my cats eat well and keep coming back for their meals! It’s no more expensive than the prescription food I was getting, AND my cat eats it! And is gaining weight back! And at the last vet appt was given a clean bill of health and told to keep doing what we are doing!
Response from SmallsOct 30, 2025
Thank you so much for sharing this! We are truly touched to hear about your Jungle Boy. It shows just how powerful proper nutrition can be. The best news of all is that he was given a clean bill of health at his last vet appointment. We are thrilled that Smalls is the food that both your cats love, eat well, and that is helping your Jungle Boy thrive. Thank you for trusting us with his care 😻

SmallsReviews of smalls.com

About Smalls

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My cat LOVES his food

My kitties love Smalls food

The only food my cat will actually eat-…

We love smalls!

My kitties are doing so well

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Fussy new kittens!

My cat asks for his food now

About Smalls

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

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Smalls reviews

My cat LOVES his food

My kitties love Smalls food

The only food my cat will actually eat-…

We love smalls!

My kitties are doing so well

Great product

Fussy new kittens!

My cat asks for his food now