SmallsReviews of smalls.com

My cats love the food, and I like the convenience. The one simple complaint I have is that the food packages are difficult to open. I can’t peel them open, but must use a knife to cut the top off. The “sausage-style” packaging is a little easier, as I can cut a serving right through the wrapper, or cut it in half and the pate slips right out. In any case, I have a finicky eater and am glad to finally find something she will eat.

Customer service has been great. The only thing I did not like was that I was encouraged to buy toys. I had already discussed how to reduce the food expenses then being asked to buy toys seemed a bit tasteless. But customer service has been excellent in adapting and meeting my requests and responding back quickly. I can’t ask for a better customer service. I think it would be nice if my shipment details allowed the flexibility for me to add or remove items. I did not have kibble in my shipment and I had to ask customer service to add that for me.

My cats really love the wet raw food from here and I love finding a healthy option for them that they will actually eat! They can be picky eaters. The website was a little hard for me to navigate and it kept logging me out when I would go to edit my order. It was also unclear to me as to how often the box comes, I’m not sure if it’s ever clearly stated anywhere. I do wish it was a bit less expensive, but I also want to give my cats high quality food. So I feel like it’s fairly reasonable. I would definitely recommend to friends!

i recieved my first package from smalls and it was warm. the food was not cold or frozen. However, i told them my experience and they were more than willing to resend my package!

My cat is absolutely in love with Smalls. I have noticed a significant difference with her. My kitty is a senior. Her coat is healthier, and her litter box troubles have lessened over all. I am pleased my kitty is showing positive improvement since switching to Smalls. My biggest complaint is delivery time.

The food that Smalls makes is extremely high quality. I immediately noticed an improvement in my cats' coats, energy and litter box. Not to mention customer service was extremely helpful in creating my personalized order for my cats. I will say, the packaging for the wet foot does not open as designed and it is a bit frustrating considering you pay a premium for the food. A simple redesign of the wet food packaging to be resealable would bring my review from a 4 to a 5. UPDATE: They have mixed up the packaging so some comes in tubes like a sausage. This is a little easier to portion but I hate having to dirty a cutting board and serrated knife every time I feed my cats. I would challenge them to keep looking for easier-to-use packaging. There has to be something better!

I decided to try out Smalls to see if I could keep my cat at a healthy weight, as she's been slowly gaining lbs lately. There are lots of healthy food options in the stores, but I particularly liked the minimal amount of ingredients that go in to the wet and dry foods with Smalls. Below are my ratings after about a month's use of Smalls. Taste: 5/5 - My cat doesn't normally like dry food but she absolutely loves the freeze-dried turkey and chicken. The wet food she will gobble down in one sitting. Quality: 5/5 - The food looks to be good ingredients with meat being the main ingredients with a good amount of protein per serving. After about a month, I can tell my cat's fur is softer. Packaging: 4/5 - I love how the insulation packing is biodegradable (minus the plastic sleeves). I ordered the trial first which came with a convenient storage container that has the measurement tick marks for the wet food (1 tick = 50 calories). Each wet food package is about 11 ticks I believe...maybe 12. The wet food packaging was challenging to open. It doesn't peel open - I have to use scissors to open it which is frustrating. Litter: 5/5 - I highly recommend the millet litter! I was tired of breathing in clay cat litter every time I emptied the litter box. Not only is clay litter unhealthy to breathe in for me and my cat, but it's also terrible for the environment from mining. Also, the millet litter actually absorbs and clumps my cat's urine. Not something I expected to be excited about but I really am! I could never find a litter that actually clumped her urine so I would always have to use a shovel to clean her litter. Now a scoop works the way it should when I empty her box. Guidance/Instructions: 3/5 - There wasn't really any instructions on how much to feed my cat until after I ordered the trial. I was kind of at the mercy of the trial to see how much I would need to order for my cat after the trial was over. I was particularly interested in putting my cat on a diet for a healthy weight. I did research to determine how many calories my cat should consume daily to maintain a healthy weight. The day I received my trial, Smalls sent me an email with calories per portion for both the dry and wet food. This was extremely helpful but I wish it was available on their website for me to access before I ordered, and if it already is on their website, then easier to find. Perhaps they could post a blog on their website regarding diets and portion control for healthy weights. Price: 3/5 - The price is a lot. I nearly doubled the $ amount I spend on my cat a month by switching her to Smalls, and I thought I spoiled her with food quality prior. Even though it's pricey, I would say it's worth it. My cat LOVES the food, I can better regulate her diet because of less additives and fillers, and the millet litter works amazingly. Overall, I would recommend if you're ok spoiling your cat with quality food! (and want the best litter ever...)

My cat loves Smalls! I just wish the wet foods had a little more moisture to them. For boasting a high water content they seem very dry and crumbly. The chicken broth I received with the sampler box was a great touch and definitely helped! I think the broth should come standard in every box since it’s likely a byproduct of the production process anyhow. Either way, my cat loves this food.