SmallsReviews of smalls.com

First, i want to say Customer service was great and i had a great time working with Kate, the customer service manager. Contacting Smalls is a little challenging because they dont have a direct line. But with a little patience you will get someone really fast and attentive to your needs. As cat owners, we dont want to sacrifice our cats health, so it is worth the wait for someone to respond. Overall, Kate was able to reset my account AND put in my order to arrive on time. I was thrilled to hear this because I was afraid my cat would not get his food on time. Thank you Smalls and Kate for your help. My cat actually likes the food but it took him some time to get used to it, again patience is important, it took my cat about a week or so to start eating the food, it also took tough love, we didnt cave in to feeding him his past food. Just make sure he doesnt starve for over 24 hours lol. Test it out if you can, if you have more than one cat, i will recommend another option, this is pretty pricey.

The quality of the kibble has added to the health of my 2 🐈😻

We’ve been feeding our cats Smalls foods for a little over a month and I can say that the taste and quality of the food is great. We were feeding our cats canned wet food and when you open the can, you get that canned food smell but not with Smalls. The food (wet or dry) doesn’t have that “cat food” smell. It smells just like chicken which is what our cats love. Our cats really enjoy the wet food and we are currently trying to get them used to the freeze-dried option. We do our first and last feedings of the day with the wet food and the freeze-dried throughout the day. I like the fact that the ingredients are all natural and words I can pronounce. There are no fillers or by products and sourced through local vendors. The cat concierge team is quick to respond to questions or any potential issues. They are professional and friendly as well. Our subscription ships fast where my order is prepared on a Tuesday, ships out on Thursdays and I receive it by Saturday or Sunday. So the food is processed in a short period of time and never sitting on a shelf for a prolonged period of time. People may say that the cost is a bit more expensive but wouldn’t you want the best for your pets? The Smalls team will work with you to find a subscription that will work for any type of budget. I don’t mind paying a bit more knowing that they are getting the proper nutrition through good quality ingredients to give them energy and keep them healthy and maintain a good weight as they get older.

Love this clean product, and so does kitty! She's usually kind of picky with certain foods and I love that I can choose variety of protein to keep kitty excited and also healthy 😉

So far I've received a sample shipment and my first full order of Smalls and my 11-year-old cat is loving it. She liked the wet food immediately but wouldn't touch the freeze-dried stuff at all, even when I took her regular kibble away so she'd have no choice but to give it a go. Then I tried adding a bit of warm water to the bowl of freeze-dried food, letting it sit for a couple minutes, and stirring it up, and she's like a moth to a flame! It does smell horrible when you add warm water – if you happen to have ever processed a chicken before, you'll know the smell – but if it makes my cat healthier and happier I'm good with it. Bonus points for incredible eco-friendly packaging!

Smalls has exceeded my expectations! My diabetic cat loves the whitefish recipes!! He also loves the Giblet Treats! Thanks so much!

Cute little trio of the knitted “chimken” (we say in the cat community instead of “chicken”). Also the cats are loco for this food, they get wild when they hear the bag come out to refill their bowls like it’s a treat bag. I can barely get the scooper into the bowl because their chonky heads are in the way waiting to inhale it.

We were very happy with smalls. The delivery and quality of food were excellent. Sadly, our cat is still being picky so we shall continue the journey. We would highly recommend the product and hope to recommend to other cat parents.