Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
smalls.com
Website
smalls.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
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The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
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Unfortunately my two picky cats did not warm up to the Smalls food. Typically they don’t like pate-like textures. I contacted Smalls and they very quickly and easily refunded my payment and halted my subscription. The customer service was fabulous. I just wish my cats had gone with the program!
Judy
MC
michele C.
The notion of feeding my cats pure food…
The notion of feeding my cats pure food was something I couldn’t pass up. It’s packaged perfectly and easy to prepare for your kitties! If you’re looking to go to a natural food option for 4-legger, try out Smalls!
AM
Adriana M.
Smalls!!
I have to say overall, smalls has been great. The support team has been wonderful in answering all my questions and concerns and always respond in a timely manner.
NA
Natalie
Saved my cat's life.
My cat, Herbie, is 14 years old. He was diagnosed with Megacolon several years ago and had to endure enemas, non-stop visits to the vet, and eventually a surgery that removed almost his entire colon. Since then he has had to be medicated and has a lot of poop problems. (I call him Mr. Poops). In the past year, he has been deteriorating to the point where I thought he might be dying. There was nothing the vet could do, Herbie had chronic diarrhea and vomiting, and he lost all his energy. I have tried EVERY single food out there for him in the past, but nothing worked, or he just refused to eat it. As a last-ditch effort, I tried Smalls thinking that it was just another in a long line of cat food that would make little to no difference. Within 48 hours of eating Smalls, Herbie's diarrhea disappeared. In the past 3 weeks, I have been able to take him off almost all of his meds. He has more energy and feels like his old self. My cat went from 0-100 almost immediately. I was a HUGE skeptic,
but this food saved my cat's life. If your cat has IBS, or any digestive issues, you must try Smalls. Herbie is medication-free and loving his new life free of IBS and all the horrors that come along with that. I am eternally grateful to Smalls, as is Herbie and I really just want to say thank you. You gave my cat his life back. I am eternally grateful!
JW
Judith W.
Awesome products and service!
I haves used this food for a very picky kitty and she lives all of it. We had a delivery problem and the minute I contacted Smalls they responded immediately and are reshipping replacement ASAP. Awesome products and really awesome service.
GW
georgiann W.
A Dab They Say
They said a dab. On side of plate. I opened a roll and let her smell it, maybe small taste....have you seen those videos of a cat with a loaf of bread and they are not letting go??? That's Jazzy on this roll....slinging her around, trying to get her off it and she's not letting go. She's has 2 days portion in one serving....all over the kitchen. Thank you from one Fat Happy CAT. Now..I have to clean up the kitchen.
RE
Rebecca
SUPER happy with my overall experience…
SUPER happy with my overall experience with Smalls for my kitties; my initial shipment unfortunately arrived completely thawed and no dry ice left. When I contacted customer service Will was nothing but apologetic and helpful for that happening and dug into the shipping and quickly realized the shipping process had take twice as long as it should have and immediately replaced the entire order. That replacement arrived today fully frozen with dry ice still smoking.
I order alot of stuff for my pets and to have such a positive experience is more rare than it should be so I fully appreciate the diligence on Smalls part to ensure a brand new customer was happy.
I will be ordering for my cats monthly!
DL
Diana L. R.
From the moment I opened the products…
From the moment I opened the products for our "fur babies" I knew that it was going to be a wonderful experience not just for my husband and I, but especially for our 5 kitties. 2 outside kids and 3 of our indoor kids. The packaging is very special to say the least and all of the kitties LOVE all the food!! Thank you for caring sooo much for our babies!! You are appreciated!!
Diana and Carlos and kids!! Houdini, Macy, and Tea Tea. XXOO