SmallsReviews of smalls.com

My cat William has had the pleasure of eating smalls for about the last 6 months and I believe the good things I had read and heard about smalls because Williams coat looks great and he seems very happy and healthy. You might think that a premium human grade food like smalls would be expensive but I really don't think it is, William is about 18 pounds and his monthly cost for smalls chicken pate is about 80 to 90 dollars which in my mind is not expensive and well worth knowing that he's getting a really high grade healthy food. If you don't give Smalls a try you'll never know what your cat was missing and he so I highly recommend that you give them a try. The other major reason why I love Smalls is the people who they are, truly concerned about your pets every need and going way beyond the call of duty to deliver happiness not only for your pet but you as well, with several examples already in only about 6 months. I'm grateful for having found Smalls for my William because he deserves the very best and the least I can do is give him what I believe is the best, so for us it's Smalls. Just do yourself the favor of giving them a try.

My old man cat doesn't tolerate most canned food. Its been a battle to get him anything that isn't either super expensive or they change a recipe or store stopped carrying the ones that didn't make him sick. Once this arrived him & his much less food problematic sister cat went WILD for it right away. The beef he loved so much he stole the tube while I was putting out my girly cats food. He devoured it & didn't get sick... HASN'T been sick (knock on wood ;) since. The text concierge is wonderful & the food is worth it to save the label reading headaches, the drive to the store & all the frustration, wasted money & upset cat tummys. THANK YOU SMALLS! 😁😻😻

I contacted Smalls about a shipment that was marked as delivered but was not received by me. They responded in a timely manner, even before their listed hours of operation, and quickly issued me a replacement shipment at no extra cost. The people I spoke to were courteous and helpful. I will definitely be continuing to order from Smalls for my cat's needs.

my order was part of the recent recall. normally that be annoying but i think it shows a lot of company integrity to do a self recall and offer refunds. speaking of, my cats also did not like the wet food (perhaps bc of the recall who knows) but they showed excellent customer service by offering a resend of their freeze dry and kibble selections. the process was easy and effortless, so much so i couldn’t tell if i was texting a bot or not, but this “bot or not” was called Matt so thank you.

Their quality of food and customer service blew me away! Helped me through everything and my cat loved every bit of it.

I've switched to Smalls because I realized my pet deserves organic human-grade food. The most noticeable difference is my pet's energy. After he eats Smalls he is ready for action and play. When he used to eat processed store-bought foods (high-end/top shelf), he used take a nap afterword's, a long nap. I assume it was lethargy... the same feeling if one were to eat fast-food or something highly processed. And I love the accessibility to text a customer service from my phone!

good cust service smalls is expensive as heck though and i think this is the last time i'll be purchasing despite the product quality and our cats like it

I recently ran into some issues with Smalls. Although I was upset, their representatives are outstanding. I was assigned Mel, and this person did such a great job at resolving my problem. Thank you, Mel! My cat is a fan of Smalls, but now I am too because of how nice and accommodating their team is.