Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
smalls.com
Website
smalls.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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My cat's hair finally started to grow back after 6 months post a major surgery. I had tried expensive canned foods from the pet store and even Darwin's but nothing was helping his hair come back. I heard of Smalls and decided to try it. After the first couple weeks, I already started to see his hair finally coming in. This food is truly nutritious and my cat LOVES it. I love the packaging. It's the easiest to open from any fresh pet food brand I have tried. Highly recommend!!!!
PT
PT
Worth it
I used to feed my cat organic canned and dry food, but as I have started to get very serious about my own nutrition and what is best for my body, I realized I also need to do the same for my cat. What you eat MATTERS. Your food literally creates your cells, energy and health (or lack there off). Cats are obligate carnivores, so I always wondered why so many big brands add so many unnecessary veggies, which makes the protein percentage go down??? And then think about how long those canned foods sit on shelves! What kind of preservatives need to be in there for that?? Fresh is ALWAYS better. I did a ton of research and decided to give Smalls a try. I was a little skeptical at first, but my cat LOVES it -- he's literally become a snob. After the first batch, I ran out for a few days before the next delivery came and he refused to eat his old organic food lol. And the other day when I was scooping his litter, I noticed that his stool no longer smells terrible! It's true!!! I also recently started adding in the Smalls raw dry diet, which he likes as well! Yes, the food is more expensive, but my cat's life is priceless, and I want him around for as long as possible. What you feed your cat matters!
CA
Catwoman
My cat is in LOVE
My cat is in LOVE. For my benefit, no more super stinky cat breath and the coat seems softer, too.
The only drawbacks for his staff person (me) are: price - it’s a little expensive - and packaging. Not currently deal breakers.
JB
Janice B.
Nice customer support and advice
The company was very helpful with serving amounts for my new adopted kitten who seems ravenous. They also sent me a trial order of the crunchie kibble to supplement the packets of food.
My kitten is beside herself with joy when her food is put out!
VL
Vanessa L.
Amazing kitty food
Amazing kitty food. My very picky 16 year old Lola loves her smalls! Would definitely recommend.
MB
Maria B.
simple process of ordering
simple process of ordering, i canceled temporarily without any issues and was able to re-start my subscription seemlessly without any issues. love the choices, easy customization, and excellent food quality. also love that i no longer have to waste endless cans. great job!
DV
Darleen V.
My cat loves this food!
My cat loves this food! She loved it the first time she tried it! She’s almost 12 and I realized I should be feeding her better food. Getting cat treats with every delivery is a plus and she loves those too. I wanted to get a raw food subscription but I doubt she’ll like it so this is the next best thing!
MR
Miriam R.
I’m enjoying Smalls!
The packaging is nice and opening the wet food packaging and prepping my cat’s meals are easy. I give my cat heart medicine and put it in his wet food and he has been eating it. I’ve noticed overall less throwing up and hairballs. I’m still trying out the food and playing with the flavors to see what my cat likes best. I just tried the Turkey kibble and he isn’t really trying to eat it so I’ve mixed it with his previous kibble to try and get him excited about it. We will see! Overall I do love Im feeding my cat quality foods so he can live a full and healthy life. He loves the treats!! That formula should be a kibble bag because then I know the pickiest cat would just gobble it up.