Kevin T.
This is a deceitful company
This is a deceitful company. Tries to trick you into reoccurring shipment without consent, or I should say hidden consent. The food is awful as well, my cats would not even touch it.

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kevin T.
This is a deceitful company. Tries to trick you into reoccurring shipment without consent, or I should say hidden consent. The food is awful as well, my cats would not even touch it.
Cassandra
Smalls made both of my cats sick. I do NOT trust this brand.
Leah W.
Cats wouldn’t eat it
david K.
Cat would not touch ANY of your packages.
mark P.
My cat ate none it I will never buy any thing made by smalls
Kevin W.
The first order spoiled in transit and was held up in a warehouse before the last leg of the delivery. The company did not notify me of this until I contacted them. They did send a replacement (successfully this time) but the cat was unenthusiastic about the food. I decided to extend the trial to see if her reaction improved, but the next shipment also spoiled in transit and never reached me. I decided to cancel the subscription; Smalls goes out of their way to make this extremely difficult. I had to request a special link be sent through which I could make the cancelation. I did so but was sent another link to make an official cancelation request, but was given only a 3-hour window in which to reply. Luckily I saw this message in time and the company did follow through with the cancelation. But I can't help but wonder what the process would have involved had I not been able to meet their brief and wholly unnecessary time window. Cats can be finicky and ridiculous. Smalls can't be held accountable for an individual cat's reaction to their product. It's their stupid cancelation process that's galling.
Rach B.
ONLY PATE???? Why is it only Pate options?? My cat HATES Pate. she wants to grind the meat between her razer sharp teeth.
Response from SmallsDec 31, 2025
I hear you—some cats prefer that satisfying chew over a softer meal! We definitely offer more than just pate. We actually have another distinct texture designed for exactly this reason. Pulled: This is likely what your cat is looking for! It’s most similar to shreds, with a distinct shredded meat texture that gives them something to really sink their teeth into. It sounds like your kitty would be much happier with the Pulled recipes 😸
TRACY W.
I have three cats and not one of them like any of the flavors. Only one would come close enough to take a deep whiff and then he would walk away. The other two never came that close to it.
Response from SmallsDec 31, 2025
Thank you for giving us a try with your three kitties. Having a "unanimous" walk-away from all three cats is definitely not the result we were hoping for! We know how frustrating it can be when you’re excited to upgrade their nutrition, and they won't even give it a taste. Every cat has their own unique preferences—especially when it comes to the texture and smell of fresh food. Wishing you the best of luck in finding a food that meets the standards of your three feline critics.