SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Kiley P.
Great company very thorough with everything there is about you kitties. My cars are so in love they’re begging for the next feed time everytime.
Response from SmallsAug 24, 2023
Thank you so much for your kind words and for sharing your positive experience with us. We're truly delighted to hear that you find our company thorough and that your kitties are enjoying our products so much!
Sydney
We started our two new kittens on smalls immediately after bringing them home as I knew I wanted the cats to eat food that was both good for them from a dietary perspective and free from preservatives and fillers. Both kittens cannot wait to eat their smalls serving during meal time and I’ve noticed such a difference with their coats and breath. Thank you smalls for keeping our cats happy and healthy!
Response from SmallsAug 21, 2023
Thank you so much for sharing! 😸 We're delighted to know your kittens are excited about Smalls and having such a positive response. 😸💛
MadMaven
Smalls is great! Healthy for your kitty/ kitties and they love it! We have our own little pet sanctuary and 2 cats were becoming a bit chubby, so they HAPPILY were given Smalls food and they eat it like it is gourmet! Another of our cats had a skin condition ( allergy), and after being on Smalls, she has gotten relief and her fur looks healthy again! No hidden chemicals or bad things in the Smalls food! Very happy with customer service too! This is an amazing transition and we are 100% satisfied!
Response from SmallsAug 18, 2023
Thank you for sharing the positive changes you've seen since switching to Smalls!! We're thrilled to hear that our food has had such a positive impact on your kitties' health, and we're pleased to know that our team has been helpful and responsive. 💛🐾
Maggie E.
I recently made the switch to Smalls for my 2 kitties because I saw a huge difference when I switched my dogs to a fresh diet so I wanted to do the same for my cats. My fat orange cat will literally eat anything so I wasn’t worried about him- its my little grey cat who is a very picky eater and was having some diarrhea issues and I wanted to try something new to see if it would help- and it did!! Both cats happily eat their Smalls and the litter box situation is completely under control and I am very relieved 😌 I haven’t had any shipping issues like other reviewers have mentioned- but I am in close proximity- it ships from NJ and I’m outside of Philly so it arrives within 1 day and still completely frozen.
Response from SmallsAug 18, 2023
Thank you for your heartfelt review! We're delighted to hear that Smalls has greatly improved the health of your kitties. Your support means the world to us, and we're honored to be a part of their healthy journey. 😻🐾
Natasha
We absolutely LOVE Smalls! My kitten, Loki, has been on it since the day he came home and our vet said that he was one of the healthiest cats he has ever seen. He is maintaining a really healthy body weight, his fur looks incredible, and, most importantly, he LOVES it! As soon as he sees me get the container out of the fridge, he starts meowing loudly because he is so excited. Their customer service responds very quickly to any type of question and I have really appreciated their enthusiasm. I am thrilled to have found Smalls and I know it is going to help me give Loki the healthiest life possible.
Response from SmallsAug 18, 2023
Thank you so much for sharing your enthusiasm for Smalls! We're absolutely thrilled to hear that Loki loves the food and benefiting from its high-quality ingredients. A shiny coat and an empty bowl are wonderful signs of a happy and healthy kitty! 😻🐾
Ahenderson
Our baby loves smalls! She is a huge fan! She has gotten so vocal just excited to be fed! 😂❤️
Response from SmallsAug 18, 2023
We're so happy to hear! 😺 Always a pleasure to know our meowing fans.
Bridget S.
The cats love the beef and the fish. They view it as a treat! It’s always fresh (frozen), easy to store, open, and serve, along with some kibble. Easy to rinse off the plastic pouches for recycling. And the customer service is outstanding. We’re happy cats.
Response from SmallsAug 18, 2023
Thank you so much for your wonderful review! 😸 Your support means the world to us, and we're honored to be a part of your kitties' journeys. 😻🐾
Consumer
I’m so glad I tried Smalls. My cat is picky and food sensitive, but he loves the fresh fish. And I feel good feeding him quality, human grade protein. I also have reached out to Smalls twice (once about a missing item and once about being out of town during a delivery) and they were both quick to respond and helpful in offering a solution. Will continue to order from them! Only thing I don’t love is dealing with dry ice… but I don’t know if there’s a better alternative to keep the food cold.
Response from SmallsAug 18, 2023
Thank you so much for sharing your review! 💙 We'll be sure to pass input to our team.
