SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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I love Smalls for our cat Jupiter! Easy to order and serve and her litter box is easier to clean!
Response from SmallsMar 18, 2024
We're delighted to hear that Jupiter is loving Smalls! Thank you for choosing us to provide her with high-quality nutrition. If you ever have any questions or need assistance, please don't hesitate to reach out.
Kristi
I like working with Smalls - I feel like they care about the feline creature and take an interest in my fur babies. I get nervous with the shipping because I live in a very hot part of the country and in the hotter months maybe the shipment does not come frozen. I'm not home to bring the package inside because I work long shifts; therefore the package may stay outside in the heat. Good News: they are working with me on this issue!
Response from SmallsMar 18, 2024
Hi Kristi, thank you for your kind words and feedback! We truly care about the well-being of your kitties and want to ensure they receive their recipes in the best possible condition. We understand your concerns about shipping during hot weather, and we're committed to finding a solution that works for you. It's our priority to make sure your Smalls shipments arrive safely, even in challenging conditions. Please feel free to reach out if you have any further questions or concerns. We're here to help!
Delilah M.
My cats would eat regular cat food for about a week, then lose interest. I was constantly buying different brands & flavors. They eat smalls every day. They love it! I rotate the flavors & they dive into their dishes every morning.
Response from SmallsMar 18, 2024
Hi Delilah, we're happy to hear that your kitties are enjoying Smalls! We understand how frustrating it can be when they lose interest in their food and we're delighted that Smalls has been a reliable and satisfying option for your furry companions. Thank you for choosing Smalls, and if you ever need assistance or have any questions, please don't hesitate to reach out!
Michelle V.
We researched fresh pet food as we wanted something healthier than canned. We opted for Smalls because it's made in the USA and regular deliveries mean we don't have to worry about running out of food. The flavor options are great, though I'm hoping someday there are more (like venison or bison). Our cat's fur super soft, and she loves the flavors!
Response from SmallsMar 18, 2024
Hi Michelle, thank you for choosing Smalls and sharing your experience! Your feedback about additional flavors like venison or bison is noted, and we're always looking to expand our offerings based on customer preferences. It's fantastic to hear that your cat's fur is soft and that she loves the recipes! If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!
Debbie M.
I've struggled with adjusting the delivery timing on the website, Smalls Customer Service via texting is quick to respond and assist. This product has helped my 15 year old cat with her borderline diabetes and hyperthyroidism.
Response from SmallsMar 18, 2024
Hi Debbie, thank you for sharing your experience with Smalls! We're delighted to hear that our team has been quick to respond and assist you. It's wonderful to know that our product has made a positive impact on your kitty's health. We're committed to providing high-quality nutrition that supports their wellbeing, and we're grateful for the opportunity to contribute to your cat's health journey. If you ever have any further questions or need assistance, please don't hesitate to reach out!
Lynn V.
Great food and my cats love it.
Response from SmallsMar 18, 2024
Hi Lynn, thank you for the positive feedback! We're thrilled to hear that your cats love Smalls. If you ever have any questions or need assistance, feel free to reach out. We're here to help!
Joy L.
Yogi loves his Smalls and we love that it's so good for him. He reminds us it’s meal time, yet he is looking fitter and trimmer. His coat is much sleeker, too!
Response from SmallsMar 18, 2024
Hi Joy, we're thrilled to hear that Yogi loves his Smalls and that you're seeing positive changes in his health and appearance! Providing high-quality nutrition is key to ensuring our pets lead happy and healthy lives, and we're grateful to be part of Yogi's journey. If you ever have any questions or need assistance, please don't hesitate to reach out.
Alexandra K.
Smalls is convenient, healthy, and enticing to my cat. I feel assured that I am feeding my cat a high-quality diet. He can only have proteins like duck and turkey (no chicken, cow, pig, lamb, and so on). I am incredibly grateful that Smalls has a turkey option so that my IBD cat can enjoy food again. It is wonderful to have food I can feel good about feeding my cat and food that makes my cat feel good!
Response from SmallsMar 18, 2024
Hi Alexandra, thank you for sharing your experience with Smalls! We're delighted to hear that our Other Bird option has been a great fit for your cat with specific dietary needs. Providing convenient, healthy, and high-quality nutrition is our top priority, and we're glad to hear that Smalls has been able to make a positive difference for your cat. If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to support you and your furry friend every step of the way!
