SmallsReviews of smalls.com

This company - Smalls - has the absolutely greatest customer service I have ever experienced, and I do a lot of shopping online. I ordered from them when they were brand new, just starting. It goes to reason that every startup will pay very close attention to their customer service, trying to impress. But there was also something a bit different about them, even then. The food, the packaging, the attention to detail, nothing overdone, everything simple but perfect. I decided to stick with them to see how long they last and if they manage to keep their standard. Many years later, they are still the same wonderful, responsive, pleasant, and attentive folks as they were way back then. I would like to encourage everyone with cats to give these folks a try. And no, I am not getting paid or rewarded in any way to write this review. And no, I do not write reviews, ever. But I had to this time because of how impressed I am by their way of doing business and by their extremely personal touch. It’s rare but it does exist. Thank you, Smalls. Don’t change, please.

We ordered food in hopes that our kitty would eat more and gain some weight. Unfortunately yesterday she wasn’t doing well so we all took her to urgent care, including our 4 year old son who did not want me to go alone with her. We were told that she was in final stages of kidney failure and were told to take her home, say goodbye and bring her back later so she could cross the rainbow bridge. She crossed over in my arms with my husband by my side. Today we received our order. I reached out to them and they immediately issued us a refund, asked for pictures so they could post a memorial and gave us a discount for the future in case we get another kitty. What an amazing company. We will be telling everyone we know and will definitely order in the future if we get another kitty. Thank you for being so kind during such a hard time.

My cat loved smalls from the first taste. I mix it with canned food that she’s used to eating. The experience of ordering and delivery was all positive. I appreciated the ease of changing my auto ship date as well.

Our cat absolutely loves this food. She is less hungry, has a smoother shiny coat, and has less hair loss. Extremely satisfied with Smalls.

Smalls has great customer service and support and my cat loves the human grade food. I had a car that passed away and they did the sweetest mist thoughtful thing in remembrance of him. Me and my cat love and highly recommend Smalls.

My cat love this food so much, she don't want to eat her old food. I think its the variety of flavors instead of the same kibble every day. She has not vomiting hair balls this whole week which is very good. I would highly recommend this cat food.

Our 8 year old kitty has been eating fancy feast, or as we call it kitty crack, he was on it for couple years, just because it tastes good doesn't mean it's good for them. I knew we should change his food but kept putting it off, he ended up having constant diarrhea, and was lying down oddly, humped up, like his stomach hurt. We changed to Smalls, and now he has solid poops, no stink, and lying down normally. He loves Smalls bird based food, he's not as crazy about the other fish based food, but he's always been that way. I feel bad for waiting so long! But he's happy now, and I know he'll live longer! Definitely worth the money. Don't cheap out on your kitties! They will always love you more than any human! It's worth the loving purrs, and cuddles! This morning when he woke us up he was drooling, I know he was thinking about his new Smalls breakfast! Oh and he loves us even more. 💕

I think that smalls is the perfect way to make a food system for your cats. I mix smalls with a limited ingredient canned food. As well a limited ingredient canned fish topper. This makes the investment in smalls very reasonable. My cats are visibly in better health