Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
smalls.com
Website
smalls.com
Category
Pet Stores
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: October 2026.
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My kitties eat every last drop! They never used to finish their food. And I feel so good about not feeding them preservatives. They are happier, more relaxed and more playful! Also, I love the variety in their diet without it being hard on them. We love Smalls!
Response from SmallsJun 16, 2024
Thank you for your feedback! We're happy to hear that your kitties are enjoying every bite of their Smalls and experiencing positive changes in their behavior and well-being.
If there's anything else we can do to support you and your kitties, please let us know. We're here to help!
RA
RaevynJax
Smalls saved my cat
Over the last two years I watched one of my kitties, Talon, waste away. Anything he ate was either being thrown up or explosive from the other end. I tried a multitude of foods, wet, dry, special formulas, but he'd either ignore it or throw it up. He cannot eat any commercially prepared dry food or wet food.
I ran across smalls in an ad on Meidas Touch for Smalls. I had been wanting to find a fresh food like there is for dogs. I quickly placed my order and after some confusion with delivery, I got my box.
The food is frozen and comes in a box with some foam insulation, that's biodegradable, and dry ice.
Talon's health improved within a week. He wasn't throwing up, no out of box accidents, he is putting weight back on and his fat pad is starting to fill out.
I've been using Smalls for few months now and Talon has filled out to a normal size and has had no accidents. I can tell he feels better just by watching him sleep, it's a deep sleep of comfort. It's like watching your child sleep after an illness.
I need to get my other two switched over, but they're not as exclusive as Talon and just sneak some of his. Having been raised on dry food, allowed to eat as needed, grazing, he won't eat a full serving at one time so there's always something there.
I'll get them switched over, eventually.
Response from SmallsJun 16, 2024
Thank you so much for sharing Talon's journey with Smalls! We're deeply moved to hear how our fresh food has made such a significant difference in his health and well-being. It's heartwarming to know that Talon has regained weight, his digestive issues have improved, and he's enjoying a better quality of life.
We understand the transition for your other kitties may take time, and we're here to support you every step of the way. If you have any questions or need assistance with their transition, please don't hesitate to reach out to us.
Thank you for choosing Smalls and trusting us with Talon's care. We're honored to be a part of his recovery journey!
SM
Stephanie M.
It's been an ongoing change over for…
It's been an ongoing change over for months now, but our 10yr old Ziggy is finally cutting back on his dry kibbles and filling up on just his bowl of smalls twice a day. He doesn't eat the recommended amount for his age and weight but I'm happy he seems happy. I can tell his coat is really healthy and we'll see at his yearly visit soon if he's lost any weight. He is a large orange tabby. Very happy so far with our choice to switch. He is loving the new flavors too. Not a fan of the beef though so I mix it with the fish until we use them up ;)
Response from SmallsJun 16, 2024
Thank you for sharing Ziggy's progress with Smalls! We're happy to hear that he's gradually transitioning from dry to our fresh food and enjoying the new flavors. It's great to know his coat is healthier, and we hope to hear positive news about his weight.
If you ever need assistance or have questions about his diet, please feel free to reach out!
RM
Rosemary M.
Love smalls cat food easy
Love smalls cat food easy, convient and kitties approved, kitties liked the beef, chicken and fish, plus the catnip treats and they got cute little toys for them
Response from SmallsJun 16, 2024
Thank you for your feedback! We're happy to hear that your kitties are enjoying Smalls and the treats, along with our toys.
If you ever have any questions or need further assistance, please don't hesitate to reach out!
KA
Karen
Miso LOVES Smalls!
I love Smalls. Miso, my cat, loves Smalls. Miso had digestive issues, passed gas and had smelly poop prior to Smalls. I was still feeding her high grade food as she is allergic to chicken so I paid top dollar for wet food. BUT, it was Smalls that cured her digestive woes. She is 12 years old and healthier than ever. Thank you, Smalls! I only wish there were a few more seafood only varieties. Right now there is only one pure fish food offered.
Response from SmallsJun 16, 2024
Thank you for sharing your experience with Smalls! We're happy to hear that Miso's digestive issues have improved significantly since switching to our food. It's heartwarming to know that she's healthier than ever at 12 years old.
Your feedback about our seafood varieties is appreciated, and we'll certainly take it into consideration as we continue to expand our product offerings. If you have any further suggestions or need assistance, please feel free to reach out!
MM
Marie M.
Customer for life
Customer for life! Finally I know what I'm feeding them is as food of quality as I seek for myself. My cats LOVE it too!
Response from SmallsJun 16, 2024
Thank you so much for your feedback! We're happy to hear that you've found the quality and nutrition you were looking for with Smalls, and that your cats love it too. Providing top-notch food for your furry friends is our priority, and we're honored to have you as a customer for life!
If there's anything else we can do for you or your kitties, please don't hesitate to reach out.
BP
Brien P.
My two cats LOVE smalls cat food
My two cats LOVE smalls cat food, they are both two completely different personalities and both picky eaters and they will crush some smalls cat food! There have been visibly great changes in their coats and overall health cause they are more energetic and loving and also their litter box hardly smells anymore. I will be using smalls cat food for a very long time 5 stars!!
Response from SmallsJun 9, 2024
We are happy to hear that your two kitties absolutely love Smalls cat food. It’s wonderful to know that our food has positively impacted their overall wellbeing.
We appreciate your support and your commitment to using Smalls for the long term. If you ever have any questions or need further assistance, please don’t hesitate to reach out.
KB
Kate B.
My cats were rejecting the foods I was…
My cats were rejecting the foods I was offering when I discovered Smalls. They love it! The smaller packages mean I don’t have partial containers in the fridge.
And don’t get me started on how amazing it is to have it delivered to my door in sustainable packaging that keeps the food frozen until I get home and can put it away! Thank you Smalls!
Response from SmallsJun 9, 2024
Thank you so much for your feedback! We’re happy to hear that your kitties love Smalls and that it has made feeding time easier for you.
If you have any questions or need further assistance, please don’t hesitate to reach out!