SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Chicken C.
My 16 year old cat had his skin allergies disappear after switching to Smalls. I received my order today and many packets had thawed. I contacted Smalls and got immediate response and replacement packs will be sent out right away. I love their customer service.
Response from SmallsJul 29, 2024
Thank you so much for your wonderful feedback! We're happy to help however we can and appreciate your validation of our customer service! Thank you!
Jacinta P.
Smalls has been well received by my 15 year old cats. They especially love the new Chicken Broth!
Response from SmallsJul 29, 2024
We're so happy to hear it! Thank you for giving us a try and sticking with us. 😸
Cooper
My cat is addicted to this food. He gets half a packet in the morning and half at night. He free feeds on kibble but less than he used to since he is full on Smalls. I've noticed that he spends less time licking his fur and so less furballs. He loves this food so much that he knows it is stored in the freezer and frig and tries to crawl in the appliances whenever the doors are open!
Response from SmallsJul 23, 2024
Thank you for sharing your experience with us! We're happy to hear that your cat is enjoying Smalls so much and that it has positively impacted his health and habits. It sounds like he's truly found his favorite food! If there's anything else we can do to enhance your experience or if you have any questions, please don't hesitate to reach out.
roger L.
My cat loves it. He suffers from abdominal cancer and wouldn’t eat. He demands to be fed now but don’t try to switch his foods he demands Smalls Customer service is top notch
Response from SmallsJul 23, 2024
Thank you for sharing your cat's story with us. We're truly sorry to hear about his battle with abdominal cancer, but we're glad that Smalls has become a food he loves and demands. Your kind words about our customer service mean a lot to us. We're here to ensure you and your cat have the best possible experience. Wishing you and your cat all the best.
Dokhi F.
My 3-year old cat was on the verge of IBD. He was throwing up twice a week, and struggled with hairballs. My vet recommended expensive tests and prescription food, but once I switched to Smalls fresh food, everything cleared up right away. No more hairballs and no more vomiting. Unbelievable. Keep up the good work Smalls, and keep up the high quality ingredients.
Response from SmallsJul 23, 2024
Thank you for sharing your positive experience with Smalls! We're happy to hear that our fresh food has had such a beneficial impact on your kitty's health, alleviating the symptoms of IBD and eliminating hairballs and vomiting. Your feedback motivates us to continue providing high-quality ingredients and excellent service. If you have any further questions or need assistance, please don't hesitate to reach out!
LOUISE S.
Both kittens are purring and eating breakfast. They love smalls, thank you.
Response from SmallsJul 23, 2024
Thank you for your feedback! We're happy to hear that both of your kittens are happy and enjoying their breakfast. It's wonderful to know that they love Smalls. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Mark H.
Great communication, shipping typically is great. Had 1 delayed delivery but usually good. Food is quality delivered right to your door. Has definitely helped with stinky bowel movements.
Response from SmallsJul 23, 2024
Thank you for your feedback! We're pleased to hear that you appreciate our communication. We apologize for any delayed delivery and appreciate your understanding. It's wonderful to know that our food has positively impacted your cats' health. We strive to deliver quality products right to your door, and your satisfaction is our top priority. If you have any further questions or need assistance, please feel free to contact us.
Cindy
My kitty LOVES Smalls cat food. Her use of the kitty litter pan is far reduced and less in volume and odor. Not so when I've had to use food from the store. Massive sized poops and smell enough to kill a small army. She loves her Smalls. Her coat is so shiny and soft. She is a healthy, happy kitty when dining on Smalls.👍
Response from SmallsJul 23, 2024
Thank you for sharing such positive feedback about your experience with Smalls! We're delighted to hear that your kitty loves our food and that you've noticed significant improvements in her health and well-being. Ensuring our feline friends are happy and healthy is our primary goal, and your satisfaction means a lot to us. If you have any further questions or need assistance, please don't hesitate to reach out.
