Kristin
Great food, not the best packaging
I cannot say enough nice things about this food. I've been using it for a few months now. We have 3 cats: an overweight 10 year old boy, a healthy weight 6 year old boy, and a 5 month old kitten. Smalls has helped with managing my overweight boy's eating. He's now lost 1.5lbs. Our healthy adult boy has never liked wet foods (even churu treats) but loves smalls. Honestly, this was the biggest shock and I'm so glad I can take him off a fully dry diet. The kitten had diarrhea when we got him. After 3 fecal exams, allergy testing, probiotic use and so many different brands tried, I put him on smalls. His diarrhea was gone in 2 days. We took him off, because the vet really wanted him on a kitten specific wet food. However, a couple days after switching to Royal Canin the diarrhea returned and 3 weeks later the vet said he's slightly underweight now. He's now back on smalls with solid poops and getting back to a healthy weight. The number of protein varieties is nice and the ability to individually select what you want with each delivery is great. No more buying a variety pack and getting stuck with something your cats won't eat. I really like the corn based packaging that's biodegradable, too! I can also say that their support, the "cat concierge," has been responsive and helpful. My biggest critique would have to do with the packaging. I really wish it was resealable or at least had the ability to cover (like the silicone canned food caps). Overall, I recommend this brand to anyone who has a picky eater, a cat who needs to lose weight, and/or a cat with a sensitive stomach!
Response from SmallsJun 16, 2024
Thank you so much for your detailed feedback! We're happy to hear about the positive impact Smalls has had on your cats' health and well-being. We appreciate your feedback on our protein variety, customizable delivery options, and biodegradable packaging. Your suggestion regarding packaging is noted, and we'll consider it as we strive to improve our service. Thank you for recommending Smalls to others who may have cats with similar needs. If you ever have any further questions or feedback, please don't hesitate to reach out.


