SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Lena M.
My cats like it, I like the convenience of ordering it and apparently it also healthy for my three cats so we are all happy.
Response from SmallsOct 14, 2024
Thank you for your wonderful review! We're just so happy your kitties enjoy their Smalls. 😸
Janice
Everyone I came in contact with was very kind and helpful. I'm still in the trial period. As soon as I know which flavors they like best I will be ordering more. I'm hoping someone will upright my picture! Although that's the way I feel trying to please 6 rescue cats ranging in age from 4 - 18 including one diabetic, one CH, one with no teeth.
Response from SmallsOct 6, 2024
Thank you for your kind words! It’s wonderful to hear that you’ve had a positive experience so far, and we're excited that you're continuing the trial period with your six amazing rescue cats! It certainly sounds like you're doing an incredible job keeping everyone happy, especially with such a diverse group of kitties with unique needs. Once you’ve figured out their favorite flavors, we’ll be here to help with your next order! Wishing you and your fur babies all the best.
Kathy S.
My senior kitty loves most of the Smalls flavors and Smalls allows us to choose the flavors she loves. Communication with Smalls is excellent! They are always quick to respond and always accommodating when possible.
Response from SmallsOct 6, 2024
Thank you so much for your feedback! We’re happy to hear that your kitty is enjoying Smalls and that you've had a positive experience with our communication and service. It's always our goal to ensure both you and your fur baby are happy, and we're glad to hear we've been able to accommodate your needs. If there’s anything else we can assist with or if you need any adjustments in the future, don’t hesitate to reach out—we’re always here for you!
Shala F.
My cats love Smalls! I have a cat I’ve raised as a bottle baby. He has had digestive issues since he was weaned and we have tried everything to help his tummy. He is extremely sensitive and has suffered with IBS symptoms for four years. Since we started giving him Smalls, his tummy is SO much better!! He loves it and hasn’t had tummy troubles since we switched. He is happy and energetic. He doesn’t have painful cramps anymore. We are so happy we found Smalls!
Response from SmallsOct 6, 2024
Thank you so much for sharing your story! We're absolutely delighted to hear that Smalls has made such a positive difference for your kitty and helped with his digestive issues. It's wonderful to know that he's now happy, energetic, and free from tummy troubles. Stories like yours are exactly why we do what we do, and we're so glad that Smalls has been a part of his journey to feeling better. If there’s ever anything else we can do to support you both, feel free to reach out. We’re here to help!
KATHERINE N.
My cat snubs his old favourite food now, he only wants his Smalls!
Response from SmallsOct 6, 2024
That's amazing to hear! It sounds like your cat has truly found his new favorite with Smalls! We're thrilled that he's enjoying the food so much that he's turned his back on his old favorite. Cats know quality when they taste it. If you ever need help adjusting your orders or trying new flavors, feel free to reach out. We're always here for you and your feline friend!
Rachel G.
Both my cats love Smalls. They both like different kinds. My older female cat loves the bird and other bird and my 1 year old boy cat loves the pig and cow. I can’t say I’ve seen any significant differences in their health or demeanor but they definitely look forward to meal time!
Response from SmallsOct 6, 2024
Thank you for sharing! It's great to hear that both of your cats are enjoying Smalls and have their favorite flavors. Even though you haven't noticed significant changes in their health or demeanor yet, the fact that they eagerly anticipate meal times is a great sign! Sometimes, the benefits of high-quality food become more apparent over time in areas like coat quality, digestion, and energy levels. If you ever have any questions or want to explore other flavors or options, feel free to reach out. We're here to help!
Leslie
The shipping company destroyed my cat food order and they replaced it within a matter of a couple of days. Great service.
Response from SmallsOct 6, 2024
Thank you for sharing your experience! I'm glad to hear that our team was able to quickly resolve the issue and get your order replaced within a few days. We always strive to provide the best service possible, and it’s great to know that you were taken care of. If you need anything else in the future, don't hesitate to reach out. We're always here to help!
Sabrina L.
This is the only food my cat can eat without serious digestive problems, if you catch my meaning. I love the new flavors they've come out with recently, my cat is loving the variety! The shipments always arrive completely frozen.
Response from SmallsOct 6, 2024
Thank you for sharing your experience with Smalls! We're thrilled to hear that our food has been a great fit for your cat's digestive needs and that you're enjoying the new flavors. It's wonderful to know that the quality of our shipments meets your expectations as well. If you ever have any questions or need assistance with your orders, feel free to reach out. We’re here to help!
