SmallsReviews of smalls.com

4.23,851 reviews
Pet Stores

Smalls

About Smalls

Big Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.

Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.

Also known as: smalls.com
Website: smalls.com
Category: Pet Stores
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 49% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Smalls reviews

Showing 2,681 reviews with 5 stars · Clear filters

Bryce
Oct 10, 2024
My order was scheduled
My order was scheduled with the possibility that the package would sit in transit over the weekend. So, Smalls held the order a couple extra days and refunded me $10 for the delay to assure the freshness of their products.
Response from SmallsOct 15, 2024
Thank you for sharing your experience with us! We understand how important it is to provide your pets with the best quality nutrition, and we appreciate your patience during this process. If you have any further questions or need assistance with your order, please don’t hesitate to reach out. We’re here to help!
Katia D.
Oct 10, 2024
Best food option for your kitty 💕
Smalls is a wonderful healthy food option for your beloved cat. My cat was desperately missing her favorite flavors as we were struck by hurricane Helene, but smalls saved the day and replaced my order. I’m so grateful for their kindness… and I can continue to feed my kitty only the best food.
Response from SmallsOct 15, 2024
Thank you so much for your heartfelt feedback! We’re thrilled to hear that Smalls was able to support you and your cat during such a challenging time with Hurricane Helene. It’s our mission to provide the best nutrition for your beloved pets, and we’re glad we could help ensure your kitty continued to enjoy her favorite flavors. If there’s anything more we can do for you, or if you have any questions, please feel free to reach out. We truly appreciate your support!
KATHLEEN S.
Oct 10, 2024
Very happy with smalls and my two…
Very happy with smalls and my two kitties love it. Would love to see more variety, or seasonal flavors to provide more variety.
Response from SmallsOct 15, 2024
Thank you for your wonderful feedback! We’re happy to hear that you and your kitties are enjoying Smalls. Your suggestion for more variety and seasonal flavors is greatly appreciated, and we always aim to enhance our offerings based on customer input. If you have any specific flavors or ideas in mind, feel free to share! We value your input and look forward to continuing to provide your cats with the best nutrition.
Ashley
Oct 10, 2024
I adore Smalls Co.
I adore Smalls company and their product. My cat has never been healthier or happier. Thank you Smalls for all you do!
Response from SmallsOct 14, 2024
Thank you so much for your fantastic review! 😸 It's our goal is to ensure your kitty gets the best food for their health. We're just glad you chose us!
Karen W.
Oct 10, 2024
Very happy customer
My sweet old Shearer is coming to the end of her journey on this earth and has become extremely picky as to what she eats. I have bought every food that I could find, hoping to get her to eat again, and then I fell upon smalls I ordered it thinking give it a try Well to my surprise she loves it. She is eating every bit that I put down for her and that just made my heart bloom I do believe that this company has given me extra time with my beautiful little Shearer and I want to thank you for everything. xxxxx
Response from SmallsOct 15, 2024
Thank you so much for sharing your heartfelt story with us. We are truly touched to hear that Smalls has made a difference for your sweet kitty during this special time. It warms our hearts to know that she is enjoying her meals and that we could contribute to her happiness. Your words inspire us, and we are grateful for your support. If you ever need assistance or have questions about our products, please don’t hesitate to reach out.
Kaira von S.
Oct 10, 2024
My cats love their food and the treats
My cats love their food and the treats. I felt so much better feeding my cats some thing not super processed with preservatives.
Response from SmallsOct 14, 2024
Thank you so much for your review! We're thrilled your kitties are fans. Providing meals that support your cat's well-being is our top priority, and we're dedicated to crafting recipes that not only taste great but also contribute to their overall health and happiness. 😸
Hannah G.
Oct 10, 2024
Great for cats with IBD
This food has completely changed my cat’s life. My cat has IBD, when the symptoms first started and before we could get it under control, he was vomiting or having diarrhea every day. I tried about 6 different prescription foods recommended to me by my vet. Either he wouldn’t touch them, or they didn’t help. I was desperate so I decided to try something else and found Smalls. My cat has been on Smalls Smooth Pig for 4 months now. His symptoms immediately improved. For the first 2 months on Smalls his vomiting/ diarrhea decreased to only once every other week or so. Now, he has had absolutely no vomiting or diarrhea for over 2 months. He feels great, looks great, and is back to his happy kitty self. I also had an animal nutritionist look over Smalls before I started it, she said it is a complete diet and healthy for cats. I can’t say enough good things about Smalls!
Response from SmallsOct 15, 2024
Thank you so much for taking the time to share your incredible journey with us. We are happy to hear that Smalls has made such a positive impact on your cat’s life, especially considering the challenges you faced with his IBD! It’s heartwarming to know that he is feeling great, looking fantastic, and enjoying his meals. We take pride in offering high-quality nutrition for cats, and it’s wonderful to hear that your animal nutritionist agrees with this. Your kind words and trust in our product mean the world to us. If you ever have any questions or need support, please feel free to reach out.
Naomi O.
Oct 9, 2024
Me encantó gracias 🙂
Me encantó gracias 🙂
Response from SmallsOct 14, 2024
You're welcome! 😸

SmallsReviews of smalls.com

About Smalls

About these reviews

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SmallsReviews of smalls.com

Smalls reviews

My order was scheduled

Best food option for your kitty 💕

Very happy with smalls and my two…

I adore Smalls Co.

Very happy customer

My cats love their food and the treats

Great for cats with IBD

Me encantó gracias 🙂

About Smalls

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

Smalls reviews

My order was scheduled

Best food option for your kitty 💕

Very happy with smalls and my two…

I adore Smalls Co.

Very happy customer

My cats love their food and the treats

Great for cats with IBD

Me encantó gracias 🙂