SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Madison
The food is high quality, and the customer service is unbeatable! I would recommend this all around.
Response from SmallsNov 3, 2024
Thank you so much for your kind words! We're thrilled to hear that you find our food to be high quality and that our customer service has met your expectations. Your recommendation means a lot to us! If you have any questions or need assistance in the future, please feel free to reach out. We're here to help!
Heidi A.
Gracie's fur is super soft, and she really enjoys the two cow options. Plus, the litter box smell is a lot more manageable. So glad we switched.
Response from SmallsNov 3, 2024
We're so glad to hear that Gracie is enjoying her meals and that you’ve noticed such positive changes! It’s wonderful that the cow options are a hit and that the litter box smell has improved as well. Thank you for sharing your experience, and if you have any questions or need assistance, don’t hesitate to reach out!
Sue W.
Our “Chance” starts begging for his Smalls, at least an hour before his usual supper time. He absolutely licks his plate clean,too! He does have a sensitive tummy, so small portions are best for him. I would like to add that the Smalls company is a great company to work with! If there’s any need for contacting them, their responses are excellent!
Response from SmallsNov 4, 2024
It’s fantastic to hear that Chance loves his Smalls so much and is eager for mealtime! We’re thrilled that he enjoys his food and that it suits his sensitive tummy. Thank you for your kind words about our customer service team—they’re always here to help! If you ever have any questions or need assistance, don’t hesitate to reach out. Happy feeding!
Terra
I wanna say I love Smalls. I have a very very picky cat and and when she tried Smalls she ate it right away. I was shocked. I have also noticed that she is able to have more energy and play with the other cats now. I would recommend Smalls to friends and family and the customer service was excellent. I will be buying Smalls from now on. I also want to say one pack of food will last my two cats almost two full days. The potion size that the food comes in is great and I love being able to keep it in the freezer with it won't spoil and will last our cats longer so I don't run out.
Response from SmallsNov 4, 2024
Thank you so much for your wonderful feedback! We’re thrilled to hear that your picky cat has taken to Smalls so well and that you’re seeing an increase in her energy levels and playfulness. It’s great to know that our portion sizes and packaging are working well for you, too! We appreciate your recommendations to friends and family, and we’re here to support you and your cats every step of the way. If you ever need anything, just reach out!
Karin Otterstrom, KO M.
Our 18 year old cat was doing so poorly, I thought we would have to put him down. As last resort, after much research, we tried fresh food - Smalls. It has made a huge difference in Casey. I am so happy. He's put on a little weight and is much more like himself playing and actually hungry for his food. Your products has extended his life. He is now going on 19 and going strong.
Response from SmallsNov 4, 2024
Thank you for sharing Casey's inspiring story! We're overjoyed to hear that switching to Smalls has had such a positive impact on his health and well-being. It's wonderful to know that he's gaining weight and returning to his playful self. We believe that every cat deserves the best nutrition, and it sounds like Smalls has made a meaningful difference for him. If there's anything else we can do to support you and Casey on this journey, please don't hesitate to reach out. Here’s to many more happy moments together!
Krysta C.
I stopped my orders for a little while and my cat was NOT happy about that! So I had to start up again. I have two cats but one of them has figured out that his food now comes from the refrigerator and he knows where it is on the shelf too and he now asks for it. I feel like I can see a younger cat in him and he is a very picky eater but loves smalls.
Response from SmallsNov 4, 2024
It sounds like your cat has really taken to Smalls! We're thrilled to hear that he not only enjoys the food but is also showing signs of renewed energy and enthusiasm. It’s great that he’s figured out where his favorite meals come from! If there's anything we can do to enhance your experience or if you have any questions about our products, feel free to reach out. Thank you for choosing Smalls for your kitties!
Gretchen B.
Smalls has helped my elderly cat (he's 20 years old!) gain some much-needed weight. The food seems really high quality. What has also been awesome is that I am terrible at managing my orders and have come close to running out. Smalls customer service team was able to get my order out right away rather than on the schedule I had set (still figuring out order intervals- he doesn't eat a whole package every day).
Response from SmallsNov 4, 2024
We're so glad to hear that Smalls has been beneficial for your elderly cat! It’s wonderful to know that he’s gaining weight and enjoying the high-quality food. Our customer service team is always here to help, especially when it comes to managing orders and ensuring you never run out. If you need any assistance with adjusting your order intervals or anything else, don’t hesitate to reach out. Thank you for trusting Smalls to support your cat's health and well-being!
Smart Investing Group SIG L.
Thanks, fast delivery!
Response from SmallsOct 27, 2024
Thank you so much for your kind words! We're thrilled to hear you're enjoying the product and that delivery was quick. If there’s anything else we can help with, feel free to reach out. Enjoy!
