Megan B.
My cat and I have loved smalls so far
My cat and I have loved smalls so far! When there was an issue with one of my shipments they fixed the issue promptly and made sure I had everything I needed. I have noticed packaging differences though most of the flavors I receive are filled in their packaging but the beef flavor always seems to have less food in it than the rest. Like smooth pig always appears to fill out the packaging but the beef always seems to have extra room.
Response from SmallsNov 12, 2024
Thank you so much for sharing your experience with us! We're thrilled to hear that you and your cat have been enjoying Smalls, and that our team was able to resolve your shipment issue quickly. We always aim to make sure you have everything you need for a smooth experience. As for the packaging, we appreciate you bringing the variation with the beef flavor to our attention. While slight differences can occur between recipes due to ingredient density, we’ll certainly pass this feedback to our production team to ensure our filling processes are consistent across all flavors. Thank you for being part of Smalls, and please don’t hesitate to reach out if you ever have any more questions or observations—we’re here to help! 🐱