Nick
SCAMMED by smalls.com and Revenue…
Edit-After speaking with customer service at smalls, I was ensured I would receive a refund of the full purchase price in 3-5 business days. Sure enough, 3 days later I had a full refund credited to my bank. Customer support at smallsforsmalls.com was excellent. They went out of their way to make things right with me. RevU has failed to uphold their end of the bargain which is expected from a scam site with a rating like they have but I cannot fault smalls premium cat food for their shady business deals so I switched my 1star to a 5 star for exceptional customer service. SCAMMED by smalls.com and Revenue Universe offer wall. I came across this company by doing an ad offer wall deal that rewarded me $30 for my first order from smalls through RevU. I was looking forward to treating my pet with premium food and being rewarded for my trial subscription. I was ripped off from the offerwall company and when I tried to cancel the order with smalls they told me they already shipped it when it clearly said in the email it was a processing order. Customer support was no help and stated that it was too late to stop the transaction even though I emailed and texted them immediately after I had an issue.
Response from SmallsFeb 9, 2025
It's great to hear that our team was able to resolve the issue and provide a full refund! We appreciate the kind words and feedback. We're always happy to help and we take customer satisfaction seriously and make efforts to address issues promptly and fairly.


