SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Diana
Cat food came quickly and my cats like it a lot! The company is very easy to deal with…look forward to placing another order!
Response from SmallsJan 5, 2025
Thank you for sharing your positive feedback! We’re so glad to hear that your cats are enjoying their food and that your experience with Smalls has been smooth and pleasant. If you ever have any questions or need assistance, don’t hesitate to reach out.
Karen S.
Smalls not only makes the best cat food, they also have excellent customer service. They are always available to answer questions and help me with my order. This food has helped heal my cats IBS, without prescription medication.
Response from SmallsJan 5, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that Smalls has made such a positive impact on your cat's health and that our team has been able to provide the support you needed. Helping your cat thrive is exactly what we strive for! If you ever need anything, we’re always here to help. Give your kitty some extra love from us!
Lisa
Well, we have two cats and only one likes the pulled bird food. So, ordering has slowed down, bc of only one cat is eating the smalls food.
Response from SmallsJan 5, 2025
Thank you for sharing your feedback! We’re glad to hear one of your cats is enjoying the Pulled Bird, though we completely understand how tricky it can be to find something that works for both of your kitties. If you’d like, we can help you explore other Smalls recipes or textures that might appeal to your other cat. Sometimes, a little variety can make all the difference! We’re here to help anytime.
Callie O.
Are always out of smooth bird
Response from SmallsFeb 23, 2025
I'm sorry for any disappointment regarding the recent low inventory of our Smooth Bird 😿 We know how important it is to have a reliable supply of fresh food for your cat, and we never want to disappoint you or your furry friend. Our team is working hard to prevent these shortages and ensure we always have enough Smalls for everyone. We appreciate your patience and understanding!
customer
The food is good.
Response from SmallsJan 5, 2025
Thanks for your message! We're thrilled to hear you're enjoying the food. If there's anything we can do to make your experience even better, don't hesitate to reach out. We’re here to support you and your feline friend!
Eileen H.
Easily adjusted my request to change my cats food. She has an opinion!
Response from SmallsJan 5, 2025
Thanks for sharing! We're so glad to hear it was easy to adjust your order—cats definitely know what they like, and we're happy to keep up with her opinions. If there's anything else you need, just let us know!
Amanda S.
Great cat food. My kitties LOVE their fish food so much. They even love the treats that come with every box. Great packaging that keeps it fresh wirh minimal plastic landfill waste. Fast shipping. Great variety of foods.
Response from SmallsJan 5, 2025
Thank you for the feedback! We're thrilled your kitties love the fish recipes and treats—sounds like they're true Smalls fans! We're also glad to hear you're enjoying the eco-conscious packaging and fast shipping. If you ever need anything or want to explore even more variety, feel free to reach out!
Rebecca A.
Raven enjoys her Smalls as a supplement to her other food. She is a very picky eater and I am happy she will eat Smalls wet food.
Response from SmallsJan 5, 2025
Thank you for sharing Raven's experience! We're so glad she's enjoying Smalls as a supplement to her meals—especially since we know how particular our feline friends can be. If you ever need tips on incorporating more Smalls into her diet or have any questions, feel free to reach out. We're here to help!
