SmallsBig Pet Food prioritizes profits over cat health and they pack cat food with preservatives and fillers. Smalls believes cats deserve better and uses natural ingredients and added vitamins and minerals in our food. Our recipes are cooked with minimal processing. After cooking, our recipes are then frozen to maximize freshness and shipped off to happy cats across the country.
Smalls (smalls.com) has 3,851 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Becca Z.
The food is always delivered on time & my cats love the food.
Response from SmallsJan 12, 2025
Thank you so much for your feedback! We're thrilled to hear that your deliveries arrive on time and, most importantly, that your cats love the food! 🐾💛 Your satisfaction and their happiness mean everything to us. If there's ever anything you need, don't hesitate to reach out. Thank you for being a part of the Smalls family!
Margaret St P.
My kitties love the food and pour on sauce!
Response from SmallsJan 12, 2025
That’s fantastic to hear! Our broth recipes are a big hit with so many cats, and it’s great to know your kitties love them too. Thank you for sharing the love—your furry friends are lucky to have such a thoughtful cat parent! 🐾💛 Let us know if there’s ever anything we can do for you.
Pamela M.
Where do I start with my Smalls experience....I noticed a difference in both of my cats from the brightness in their eyes to the sheen in their coats. Hu have more energy and spunk. The bathroom visits are probably where I've noticed the most difference. No need to go into details but that has gotten healthier hands down. I don't even know the last time they've actually thrown up. Smalls is a little expensive for my pockets but noticing the quality of life change in both my furbabies will make me budget in every way to ensure they will have their Smalls!
Response from SmallsJan 12, 2025
Wow, what a wonderful testimony to the impact Smalls has had on your cats! 🐾✨ It’s amazing to hear about the transformation in their energy, coat health, and overall well-being. Noticing improvements in digestion and fewer tummy troubles is such a win! Your commitment to prioritizing their health and happiness is truly inspiring. 💛 Thank you for sharing your story and for trusting Smalls to be a part of your cats' lives. If there’s ever anything we can do to make things easier or enhance your experience, don’t hesitate to let us know!
Kim G.
I was pleased that it was easy to get into my account and adjust my order to reflect my cat’s needs and his taste preferences.
Response from SmallsJan 12, 2025
It's great to hear that you found it easy to adjust your order to fit your cat's needs and preferences! 😺 Flexibility and convenience are so important when it comes to keeping our furry friends happy and healthy. If you ever have any questions or need further assistance, we're always here to help. Thank you for sharing your positive experience! 💛🐾
Lindy
I adjusted the delivery schedule to use less packaging. I am happy to have this option to have less waste.
Response from SmallsJan 13, 2025
That's a fantastic choice! We're thrilled to offer options that help reduce waste and align with sustainable practices. It's wonderful to hear you're making decisions that are good for the planet while still providing your cat with high-quality food. Thank you for being mindful of the environment 🐾
Lin
My cat has cancer and she was skin and bones. I was afraid to pick her up, fearing hurting her. She gained 5 pounds from eating Smalls. You helped to extend her life, and I can't thank you enough. Thank you so much
Response from SmallsJan 26, 2025
Thank you so much for sharing this deeply touching experience. We’re honored to have been a part of helping your sweet cat gain strength and feel better during such a difficult time. Extending her life and improving her quality of life means the world to us. Sending you and your beloved cat so much love and support—please let us know if there’s anything more we can do for you both.
Jennifer
I have had nothing but exceptional service with Smalls. Their food is on the higher ranking of best foods for cats. My cat absolutely LOVES this food. They have amazing customer service. I had an order delivered today that was thawed out and the dry ice was gone. I emailed to ensure the cat food was still okay to give my cat being as it's been thawed for who knows how long before it was delivered. Not only did they ease my mind, but they are sending out a replacement shipment for my kitty. I'm so glad I found this cat food for my baby boy! Thank you smalls!
Response from SmallsJan 26, 2025
Thank you so much for sharing your experience! We're happy to hear how much your kitty loves Smalls and that our Cat Concierge team was able to provide peace of mind and support when needed. Your kind words mean the world to us, and we’re so glad you found the perfect food for your baby boy. Please don’t hesitate to reach out if you ever need anything—we’re here for you!
Linda B.
The food is so good that my very picky cat devours every morsel.
Response from SmallsJan 26, 2025
Thanks so much for sharing. It's always a win when a picky kitty finds their favorite meal and we are so happy it's Smalls! We appreciate the feedback and hope your kitty keeps on enjoying their food.
