Small Pet SelectReviews of smallpetselect.com

Perfect—speedy delivery and exactly what I ordered!

Fast delivery and great quality timothy hay. Also a very thoughtful and beautiful slate plaque with my two rabbit's name engraved was included with my first delivery as a gift. This gift was totally unexpected and made my day. It was sent as a thank you and welcoming me as a new customer. I highly recommend Small Pet Select!

First order came with a cool plaque that had my Bunny's name on it! Got everything i needed and quality is amazing! Will be back to order more!

Easy to find the items Mr. Magoo likes and get them ordered. Super fast shipping, high quality items. The only issue is, I did not see the recurring order on two of the products I purchased. That should be a chooseable option and not one that appears when you check out.

I don't know what's going on with SPS lately. They used to be great. The hay was super fresh, customer service was good, and shipping was fast. However, the orders I've received in the last 8 months or so have all been awful. One was filled with large mystery poop from another animal. One was caked in and matted down with mud into a large mud brick. I got two boxes in this last order; One box was only half full and smelled horrible, the other looked like it was packed and then left out in the rain for a long time- it was all squashed down into one blob and smelled like rotten vegetables. I just threw both boxes out immediately and had to go to the pet store to get by for a few days. I got a replacement box from SPS that was again only half full. I ordered a ten pound box and thought "maybe it's the right volume but just in a bigger box?" but I weighed it and it was only 6 pounds. I will say that every time I've contacted them about an issue, they've given me a credit for next time, but I've had to contact them so many times that I think they think I'm lying at this point; I've gotten some attitude from them that because hay grows outside, they can't keep out every contaminant and some variation is to be expected. I get that but come on. A box full of poop or caked down into a mud brick?! Give me a break- that was not the standard in the past, don't tell me that's the standard to be expected now. Now even the replacement boxes are no better. They were so great, and they're one of few places I can find that sells third cut hay, but quality control has really taken a dive. I kept hoping it was just a fluke...Sadly, I think I have to find somewhere else to order from.

I buy everything for my rabbits and Small Pet Select, they are awesome!

Good hay. Good service.

Fabulous choice of items with good prices. Received products in a very timely manner.