SlumberkiddiesReviews of slumberkiddies.com

Response from SlumberkiddiesJul 31, 2026

Hi Stefan, are truly sorry for your experience. While we are glad to hear you are happy with the blue Power Ranger outfit, we deeply apologize for the delay in shipping and the significant distress caused by the double billing. We completely understand how frustrating and inconvenient it is to have your credit card canceled and re-issued over an erroneous charge. Dealing with bank disputes and waiting for new cards is an incredible hassle that no customer should ever have to go through. We want to make sure your account is completely cleared and correct on our end. Please email your order details and full name to [email protected] so our support team can verify the transaction history. Please also check your spam or junk folder in case our replies were misrouted.

Response from SlumberkiddiesJul 27, 2026

Hi Caitlin, we are deeply sorry for your experience and completely understand your outrage, anger, and distress. Being quoted excessive return shipping fees that exceed the item's value and facing unauthorized charges on your credit card is entirely unacceptable. We recognize the severity of your concerns regarding unauthorized billing and understand why you took steps to report fraud to your credit card company and the FTC. Should you require any additional assistance, please feel free to reach out to us at [email protected]. Thank you for bringing your feedback to our attention.

Response from SlumberkiddiesJul 27, 2026

Hi Bruttany, we are deeply sorry for your experience and completely understand your outrage, anger, and distress. Facing duplicate charges on your credit card for items you didn't order and being denied a return request when trying to resolve the issue is entirely unacceptable. We recognize the severity of your concerns regarding unauthorized billing and understand why you had to contact your credit card company to report fraud. Should you need any other assistance, please feel free to reach out to us at [email protected]. Thank you for bringing your feedback to our attention.