Rebecca W.
This company paid the wrong property…
This company paid the wrong property taxes. I got a delinquent notice on my taxes and contacted them. After 6 months of constant calls to them, I finally got them to pay our property taxes however for the last 9 months they increased our escrow amount $800 a month. They still have not refunded the overpayment on some one else's property taxes and I have called every 4 days to get runarounds, no call backs, (nice employees but never get someone who can actually do something). I will have to take them to small claims court. I was advised that if I quit making the higher escrow payment that they would suspend our loan. So we have borrowed on our VISAs at 30% to make the payment and still they keep promising call backs that don't happen and no refund. Find another company that you can trust to make the right property tax payment.