Specialized Loan Servicing (SLS)Reviews of sls.net

The person who helped us was head and shoulders above the average customer service representatives today. I greatly appreciate her knowledge and guidance!!

They were quick to provide solutions for my problems.

Can never call the customer service ...tried for several weeks nobody answers and if they do after 2 hours they hang up when they hear your voice afraid perhaps they will have to work! Also wrong reporting to Credit bureaus. Worse than calling welfare for free food or fema with the difference that with SLS you are paying them and paying good!!

I don’t have the exact quotes, but let me paraphrase. When I said, let me explain quickly. The representative said no take your time. Whatever you need is important to us. This warm and welcoming attitude is not commonly found. And this is an example that other companies would be wise to follow.

Website was Easy to use

All my questions and concerns were handled.

Representative was very polite and helpful

I found my experience to be unusual. All the representatives I talked with were very caring about what I needed. Their professional attitude made my experience a pleasure. Keep up the good work