Specialized Loan Servicing (SLS)Reviews of sls.net

If I could give negative 0 stars I would !!!Lost my loan ..put my home into fc..even though I reached out to them once I realized my loan was pushed to this horrible company!! They owe me $20,000!!!!! They sold my loan to Shellpoint (the worst too) I wish I knew a way to sue them for wrongful fc..unlawful practices!!

I bought a duplex in 2005, I got two identical loans at the same interest rate and I pay them at the same time on bill pay. I called to get the pay off on these loans and found that I have a $9000.00 dollar difference in payoff balances. I have called many time and sent two certified letters trying to find out why, The only thing that has been said is "that's a good question" I have no idea how to get this resolved? I got a payment history for the two loans and found that one looks fine the other has thing like unapplied payment (they hold my payment until its late getting late fee's and more interest. This is the loan that has the added $9000.00 on the payoff. now my question is, is this a common practice and how many people are getting Ripped off and don't know it?

Apologies for the melodrama, but SLS literally ruined my life. I sold my beautiful Seattle home prior to an intrastate move, had my offer accepted on a new house, and then found out my mortgage application was denied. My credit was in the 700s, I make more than enough money, and I had a 20% down payment. Turns out SLS reported 6 late payments over the past year, which tanked my score by 200 points. I have made every one of my payments on time, and I have bank statements to prove each and every one of them. But SLS with their abysmally bad bookkeeping will not back down. I'm now living in a scuzzy hotel with my two dogs and can't even rent a decent place because everyone checks your credit score these days. This is all 100% true, and I have found many SLS stories online just like mine.

great customer service, Very knowledgeable and patient agent

Customer service is amazing. Every time I call, the reps are knowledgeable and patient and ask all my questions with ease.

Called SLS 80 0315-4757 and actually spoke lived person. Paid May 2. Cancelled scheduled for May 07. SLS handled requests.

They are very polite and kind. I appreciate them helping me

I have a home improvement loan with them (sold from another servicer). They sent the 1098 in a timely fashion, and I filed. On 04/07, they sent an "ammended" 1098. This was too late to take care of prior to 04/15, and it will cost me money to re-file. They can't even keep track of how much interest I paid. Incompetent.