Slø - not fast fashionReviews of slojeans.co

I made an order on January 2, 2024 and never received it.

I like many others ordered my jeans in January of 2024 when they had the buy one get one coupon and as of March 4 of 2025 I still have nothing but the same excuse and the same bull time line of three more weeks, which I have been told since November. Ralph is very polite but I'm so tired of the excuses and false hope that they might actually show

I ordered 2 pairs of jeans in January of 2024 during their big "at cost" promotion... never got them. It's been a year

I ordered slo's first ever run of slo jeans on may 5 2023, today they finally broke (enough) that I can't wear them anymore, 166 days later, they passed 6-8 other brand name pairs went through A LOT of abuse and were my main day wear jeans. I probably wore them almost every 3 days, they got snagged and surprisingly that never wore down or ever fully opened. They didn't quite fit as nice (but I think that's on me with the measurements and I probably lost weight before they got to me) I did have to wear a belt with them but that didn't bother me as I accessorize with belts anyways, they are worth the wait and the struggled they may have costed me $130 but I think the other 6 to 8 pairs it passed costed way more in total. Thank you for taking your time and care into the jeans I can't wait for my next 2 to come in.

I was in on the first ever batch, and got the jeans about a month and a half later. The hem was very poorly finished, and I cannot wear them without having a tucked in shirt because it is so scratchy and rough. The biggest issue is their dodgy customer service, who have both canceled my second order (I received a code for a free pair) and have yet to reply to me about my current missing order I tried to buy with said code (I bought it in October, and it is now February). All around, super unreliable and the product I did get was medium at best.

I really WANT to love Slo. I really do. I just can't. I ordered a pair of jeans in September 2022. I tried hard to communicate with the team about sizing needs, but to no avail - when the jeans arrived in February 2023 (5 months after ordering), they were too small. They also weren't great quality, with studs popping off before I even tried them on. Slo was good about the size change. They didn't require the jeans to be returned, and ordered a new size for me. This order went through in June 2023, as I had been travelling overseas and so although the package arrived in Feb, I didn't get it until May. Again, I tried to communicate my size needs, going back and forth several times. I was assured the size was correct this time. I got the new sized pair in December 2023, 6 months after the order was placed. Unfortunately, Slo over-corrected - the first pair were a bit too small, the second pair were FAR too big. The response I got from Kristian was really good. He said he'd fix it. I put in an order for another size replacement pair in January 2024. Unfortunately there was a mix-up, and the order wasn't placed in the Slo system until April 2024. At that point, the team refunded the cost of my order, but assured me that my jeans were still en route. In September 2024, I got a shipping notification. The tracking info just says "preparing" - and it has not changed since then. I followed up in October, November, December and January - Ralph sends good emails that take responsibility and claim to have identified the problem, and that I will get my jeans in a few weeks. But it is now February 2025 - and I don't have my jeans. Today, Ralph assured they will get to me asap. But it's hard to believe him. The cost of the jeans was refunded, but I just want closure. I want to be told they're not coming, or I want to get them. I gave the pair that was too large to my sister - they looked ok, not amazing. She wore them for 8 months, before one of the leg seams completely came apart, just totally split. So, the quality doesn't seem to be particularly high, unfortunately. I really want to love this company. But, it's just impossible at this point.

I’ve been a fan of the Slø company and what they stand for since before March 2023, I actually ordered two pair of jeans that month and while yes it did take a long time for them to arrive (delivered in September 2023) at least they arrived. I loved them so much and how much they fit and the quality and the POCKETS!! So of course I wanted more so in December of 2023 I decided to buy more jeans. A pair for me my sister and my husband. Fast forward to AUGUST of 2024 I finally received my package but to my surprise only my sisters pair came in the mail. And of course I was happy that hers came in I was so disappointed that mine nor my husbands pair came in. (Btw her pair didn’t even fit her we had to give them to my mom) I contacted support immediately in August 2024 and me and Ralph went back and forth in almost 30 emails the most recent being in January of 2025!!! I had been so patient with this company and was so glad that Ralph was seeming to be so helpful but I had waited long enough and just wanted my money back for the two pair that never came in but they are still just telling me to wait for them to come in the mail because they are “so close” to arriving. Here is the most recent email sent to me. Abby, Thank you for your email; I'll save further apologies until you finally get your jeans. Here's the latest: - Packages are still stuck at our shipping partner’s warehouse - Their company appears to have a major system error due to our D2C e-commerce ('mirco-export') shipping requirements. They are not used to handling commercial freight shipments (pallets to a single location). - I have been trying to extract our packages to assign them to DHL - I have been unable to get them out now they have begun the customs process since they are on the customs and border agency's system now registered with our shipping partner. - We have made a leap forward with the delay this week. - I discovered the issue - our contact at the shipping partner had been hiding internal warehousing issues from us. - Thankfully this has only delayed your package. Some packages unfortunately were lost. The member of their staff responsible no longer works at the company. - Packages will begin moving from next week again. Your jeans are coming. Best regards, Ralph It is now February and I just had a baby so even if my jeans do come in now I probably won’t be able to wear them now. On another note I have recently looked at my 2023 pair of jeans and they already have a hole in the back pocket from the stitching coming loose.

I ordered a pair of jeans in January 2024, over a year ago now, and I still have not received them. I reached out to customer service in August, September, November, and recently, and each time they promise the same 2-3 week timeline and yet I still don't have the jeans.