Joselyn W.
unable to cancel the subscription
unable to cancel the subscription. "delete account" is not unsubscribing and still getting charged every month!!!!! there is no way to unsubscribe
Response from SlideGeeksApr 18, 2024
Dear Joselyn, Thank you for sharing your concerns with us. We're very sorry to hear about the difficulty you've had with canceling your subscription and the ongoing charges you’ve been receiving. We understand how frustrating this must be, and we're here to help. Our goal is to provide a seamless experience for our customers, and it sounds like we missed the mark in this instance. Please reach out to our customer support team directly at [email protected]. Provide us with your account details, and we will ensure your subscription is canceled and any further charges are stopped immediately. Your satisfaction is our top priority, and we'll work to resolve this issue for you as quickly as possible. Thank you for bringing this to our attention. Sincerely, SlideGeeks