SlideGeeksSlideGeeks offers a wide range of professional PowerPoint templates, PowerPoint themes and icons that can be used across all industries, fields and topics
SlideGeeks (slidegeeks.com) has 58 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.
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TruthfulReviewer
I had a semi annual subscription in April 2025. I cancelled the service, and I wasn’t l billed for the second half of the year. Two days ago, to my horror, I was billed for six months on an account that is closed. I have been requesting a refund, but I’ve not heard anything back from Slidegeeks. They clearly have billing and communication issues.
Ana.Maria C.
I share the experience of other users, I had difficulties to unsubscribe the account and continued to be billed . Account is still not canceled
Romeocruz
Please do not subscribe. They promise 7 day no questions asked money back, but when you try to unsubscribe they do not return the money stating that if you download more than 5 templates you are not elgible for refund. This information is not stated at the time of subscription. Never seen such decpetive selling.
Mark I.
BUYER BEWARE!!!!! It looks like Gold….But, it is a complete SCAM! No customer service; There is no free trial. You sign up, you screwed!
Response from SlideGeeksApr 10, 2025
Hello Mark, We sincerely apologize for the frustration you’ve experienced, and we appreciate you sharing your feedback. We’d like to clarify a few points to ensure transparency: Money-Back Guarantee: We offer a 7-day refund policy for all purchases. If you were charged and wish to request a refund, please email us at [email protected] with your order details, and we’ll process it promptly. Free Samples: We do provide free samples, which can be accessed here: https://www.slidegeeks.com/free-downloads Customer Support: We have 24/7 live chat support on our website which you can use and get support immediately. We take your concerns seriously and are committed to improving your experience. Your feedback helps us identify gaps, and we’re reviewing our processes to prevent such issues in the future. Thank you for giving us the opportunity to make this right. We hope to regain your trust. Thanks, SlideGeeks
Katharine H.
Same problem as other users are complaining about. I tried to click the "Unsubscribe" button and nothing happens. I reached out to customer service and they said they would put in a ticket and someone would respond in 24 hours. Still haven't heard from anyone and it still shows I will be charged again. You shouldn't have to talk with anyone to "Unsubscribe" if the button is there. I would say this site is a scam and beware!!
Response from SlideGeeksApr 10, 2025
Dear Katharine, Thank you for bringing this to our attention, and we sincerely apologize for the frustration you’ve experienced with the unsubscription process. We understand how important it is for this functionality to work seamlessly, and we regret that it did not meet your expectations. To resolve this immediately: Your Unsubscription – We’ve escalated this to our technical team to ensure your membership is canceled promptly, and you will not be charged again. Technical Issue – We’re actively investigating why the unsubscribe button failed in your case to prevent this from happening to others. We take these concerns seriously and are committed to improving our systems to make unsubscriptions effortless. Your feedback is invaluable in helping us enhance the customer experience. For immediate assistance, please email us directly at [email protected] with the subject line “Urgent: Unsubscription Request” so we can prioritize your case. We appreciate your patience and hope to have the opportunity to regain your trust. Thanks, Slidegeeks
Mathieu
Absolutely horrible customer experience, first they want you to register for a free template which then is no longer free when you actually register. Feels misleading and i will never visit this site ever again.
Response from SlideGeeksApr 10, 2025
Dear Mathieu, Thank you for sharing your feedback, and we sincerely apologize for any confusion regarding our free templates. We understand how frustrating this must have been, and we appreciate you bringing it to our attention. To clarify, we do offer a selection of completely free templates that don’t require registration, which you can access here: https://www.slidegeeks.com/free-downloads We regret if this wasn’t made clear during your visit, and we’ll review our messaging to ensure greater transparency moving forward. Your experience is important to us, and we’d appreciate the opportunity to make it right. If there’s a specific template you were looking for, please let us know—we’d be happy to assist you directly. Thank you for your understanding, and we hope you’ll give us another chance to provide a better experience. Thanks, SlideGeeks
Andreea I.
This is a scam! Do not under any circumstances fall for this. They say 7 week trial which is fake and then if you want to cancel or unsubscribe it comes back with an error. I had to simply cancel my card to stop them from billing. Major disappointment and poor quality slides.
Response from SlideGeeksApr 10, 2025
Dear Andreea, Thank you for sharing your feedback, and we sincerely apologize for any confusion regarding our trial and refund policies. We’d like to clarify that we offer a 7-day money-back guarantee, not a 7-week free trial—this may have been a misunderstanding, and we regret any frustration this has caused. We take your concerns seriously: Billing Issues: Cancellations should never result in errors. Please email us directly at [email protected] with your account details so we can investigate and process any refund you’re entitled to. Slide Quality: We’re disappointed to hear the slides didn’t meet your expectations and would appreciate the chance to address this—our team can revise or replace them at no cost. To prevent future billing, we’ve escalated this to our technical team to fix any subscription errors. We value transparency and will update our communications to avoid similar misunderstandings. Again, we apologize for your experience and hope to make this right. Please reach out to us directly so we can assist you promptly. Thanks, SlideGeeks
Muhammad Rashid S.
Wrong data and after google account mode change buy or free trail
Response from SlideGeeksApr 10, 2025
Dear Muhammad, Thank you for sharing your feedback. We sincerely apologize for any confusion or inconvenience you've experienced with your account access and the data displayed. To better assist you, we’d like to investigate this further. Could you please email us at [email protected] with more details, such as: The specific data discrepancy you encountered Any error messages you received Whether you were attempting to access a free trial or paid plan Our team will promptly look into this and ensure your account is properly configured. We understand how frustrating technical issues can be, and we want to make this right for you. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it. Thanks, SlideGeeks
