SlickwrapsReviews of slickwraps.com

I purchased two of their cases for the S8+. Upon receiving them I realized its just one of their stickers on a Speigen case. Not a big deal until one sticker started peeling off a week later. I contacted Customer Service and Carol was nice and friendly, however their "policies" are stupid - She could send me a replacement but not refund my money. Fine. Took a month to send out the replacement. Since then I started using the second case and it's doing the same thing. It's no wonder they don't offer refunds. Edit: Add lying to the list of sins for this company. I have an email right here from Carol saying they do not offer refunds. I did not "refuse" anything. Nice try!

Product was good, shipping was terrible. Took over a month to arrive to Australia, poor customer service.

Apart from the products...This is the worst worst customer satisfaction business these guys are doing...This is my second order I have paced...since I like this products, apart from that I placed an order on Jan 8th, But still there was no update regarding my shipment also I have mailed them regarding the issue many times...But not even a single reply from them. I faced Same problem when I placed my 1st order...Seriously got fed up with these worst guys...

I ordered over 6 weeks ago and have yet to receive any product. I hadn't heard any response or updates in weeks so I disputed the charge with my credit card. Coincidentally, just after that Slickwraps sent me an email blaming FedEx but not offering to help or fix the problem in any way.

Customer service is the absolute worst. I have never run into more incompetent people. I ordered a Slickwrap (directly from the company), paid for 3 day shipping but received my order nearly three weeks later. That would have been no big deal had it not been for the fact that they sent me the wrong Slickwrap. Mistakes are made, so I returned it and requested that they send what I had ordered. They then sent me an email telling me I had to pay $6.00 to have the correct Slickwrap mailed to me (so they wanted me to pay for their mistake). I questioned why I had to pay for their mistake, especially since I had to pay to send it back at my expense which would not have been necessary had they sent what I had ordered in the first place. Then, to add insult to injury they send me another email telling me they need me to send pictures of what I received (they had already received the returned Slickwrap, so of course I could not send pictures). Then, I get another yet email telling me that they cannot find the Slickwrap I returned and they need the tracking information. Luckily I returned it by certified mail/return receipt requested. I responded with the tracking number and a request for a refund. They may have a good product, but I may never know because they don't seem to know what they are doing or just don't care once they get your money. I have yet to receive what I had ordered or get a refund.

I have ordered a wrap for my phone on 17/10/18. To this day I haven't received my purchase. I have contacted their customer service and are giving me wrong reference number for tracking my package. Poor service! I highly regret ordering from them.

Seems common that Slickwraps is unresponsive to their customers. And when they do respond to emails/inquiries, it's a generic reply that changes out a word or two with the gist of the message being an apology for the delay due to whatever sale they're having at the time. I requested a refund for something that hasn't shipped for almost 2 weeks now, and still no response. Edit: Still no response from Slickwraps personally, but I did receive an email saying my product has shipped. Mysteriously after I wrote this review. Coincidence?

Firstly, Slickwraps products are fantastic. They are great value. High quality. Precision Cut. Trendy and well designed. The Bad is the horrendously slow processing and delivery times. Im currently on 42 days from my order and looks from tracking like I won't see delivery anytime soon. They do warn on their website that because of year round sales, order fulfillment is slow. They also dont let you cancel after the first 2 hours of your order. If you are reading this because you are considering ordering from Slickwraps. You will get great products, just know you won't GET them for a few months. And you cant cancel. And it usually takes a few days to hear back from customer service (but its usually a copy/pasted stock reply)