SlickwrapsReviews of slickwraps.com

If you value honesty and quick turn-around... Avoid this company like the plague! After waiting for a week (yes, not just a few days), without any update on my order, I contacted customer service. They took a couple of days to reply with what amounted to a very rude message that my customer account was not logged in when I paid for the order so no bonus points, no email with a confirmation and no status. If it had not been for an order number in paypal, I would not even have been able to see anything at all. Alas, they never offered to do anything, have been quiet for almost two weeks since their last message and my order is still... "processing". I'll give them a few more days after which I will seek recourse via paypal to get refunded. Honestly, just pay a bit more and buy from the shop around the corner, you'll thank me later. Update. I contacted customer support again last week and never received an answer. Instead, slickwraps changed the status of my order to "shipped" and issued a tracking number. Now that sounds good, right? Well not quite, I've had the tracking number for more than a week and the status at USPS is still "pending package receipt". So all this bunch of crooks did was issue an electronic label without actually shipping. I'm taking this up with paypal today to see if I can get this refunded. If only I had paid with my credit card...

Placed an order 6th may and is still in the ‘processing’ stage, sent around 4 email, only replied to 1 telling me that they have so many orders that’s why it’s taking so long, maybe if they didn’t always put on ‘flash sales’ every day they would actually be able to deliver to customer service and good delivery times. Just emailed asking for a refund. UPDATE: nearly been an month since ordering and still hasn’t reached usps. Email a week ago asking for a refund, only replied this morning saying how you can only get a refund within 2 hours of ordered.. why? I don’t know seeing as my item hasn’t even left there facility so there not losing out. It’s a joke of a company, could’ve ordered from China and received it quicker.

Warning: DO NOT PURCHASE FROM SLICKWRAPS I posted a review of my horrendous experience with slick wraps a week ago. I ordered a case over a month ago and it never arrived and on multiple occasions I tried contacting their customer service. After writing on here I got a reply an hour or so later telling me that they had sent a new case but when I replied and wanted to get a shipping number from them so I could track it they ignored me again. Here I am weeks since ordering the first case and still waiting from their response. Unprofessional and extremely horrible customer service. Do not purchase any products from them ever!

Placed the order 3 weeks ago and it is still not shipped. They would not issue a refund sighting that a refund had to be made within 2 days of purchase. This is not aligned to their web site which said 30 days. This company has violated numerous consumer protection laws by doing so.

Ordered a skin 12 days. Still has not been shipped. When contacted all they send back is a copy pasted response that Orders are normally shipped out after 4-6 days of processing time and that mine has been delayed because it was bought during a sale. Buying a product during a sale does not give a company an excuse to sit on an order for 12 days without doing anything, especially after having me pay for 2 day shipping. The most blatant anti-consumer business practices I've ever seen from a simple product seller.

I submitted an order on April 14th and still haven't received it. The shipping status through USPS has not changed since April 15th. I tried submitting several cases through their customer service site and only received an automated response. It's been well over a week of trying to contact their customer service with no response. I searched their company on Twitter and Reddit and see that I'm not the only one experiencing this issue. Had to submit a case through PayPal, so hopefully there's still a chance I can get a refund. I would recommend staying away from this company.

Ordered two skins about 15 days ago, got a quick email (2 days later) stating the product was sent via USPS. Unfortunately, the USPS tracking page is still saying that only a shipping label has been created, even though the slickwraps website states that the order has been "completed." Support replied with: "sorry, but we're busy due to a high volume in orders," and that my order is still being processed. To be honest, if you say that the order is delivered within 5-15 days, I expect it to be delivered within that timeframe; even if you're experiencing a high volume of orders. If you send me an email stating my order has been sent, I expect my order to be sent.

Never Received order from April 4th sent emails to them and received a tracking number on 4/15 that has never shipped contacted them via email on 4/19 no response filed complaint with BBB 4/23/2019 by the way there BBB website for them says with a big exclamation point that this company has a pattern of complaints Check it out at BBB.org then put name of Company as slickwraps.com with state and city as Wichita, KS stay away!!! I will update this once this get rectified by BBB.org **** UPDATE**** Got an email 10 minutes after writing this saying the aren't sure what happened and asked if I would like a refund or shipped out today, I said please send ASAP will update with progress.****FINAL UPDATE*** I received my order today only because I reviewed them poorly on Trustpilot I am going to give 3 stars the product is fantastic but the service is awful, I bought from them in November and on the website it stated that they were busy(They set the expectation)and delivery is behind. This time there was no notice and I expected reasonable delivery but obviously that didn't happen. I don't like having to give poor reviews because it can effect peoples livelihoods but when it takes time from my livelihood (spending my time on just getting something I paid for) It pisses my off. Product solid 5, Service solid 0 can't give 2 1/2 stars but decided on 3 stars.