SlickwrapsReviews of slickwraps.com

This is the first and last order from Slick wraps or should I say Sick Craps. Order paid on 4th April, expected delivery was 10-15 working days and still waiting. Should have gone with something else.

Took 3 weeks to arrive for my galaxy buds skins (even though i paid for 2-4 day shipping) and the skins were absolutely terrible. They didn't fit and started to peel off. I requested support but they haven't replied and it has been 5 BUSINESS DAYS. Don't trust them.

Placed an order fo 6+ skins over a month ago. Shipping time says: 2-4 days. The skins haven't been shipped yet, opened a request at their zendesk only to get a generic "due to a huge number of orders, we are shipping a little late" and the request got closed. Whenever I open another zendesk request they automatically cancel it. Customer support is non existing! PLEASE, PLEASE, please avoid this website and their products!

I made an order, and they didn't deliver the product, it's been 3 weeks since i ordered. I've contacted them and nothing no response what's so ever. Guessing I'm not gonna get refund either. I wouldn't recommend it, the company doesn't seem like trustworthy. I can't even track my order since, I haven't received the email giving me my order number. Just very poor service from the company After almost a month, the recently contacted me and sent the delivery through.

It is my second week after I placed my order and until now my order is still on process on their website. I got reply from them named Dolores and she said (I am sorry for the delay with your recent order. Please understand that we are still working through a high volume of orders from our recent sales. Your order is currently still in the processing stages but we are working to get all orders pushed out as soon as we can. When the order ships, you will receive an email with the tracking information. That tracking information will update accordingly once it leaves our facility. Thank you for your recent order as well as your patience as we get through this rush. Sorry again for any delay.) I don't know how get a refund from them since my order is already deducted from my paypal account. I don't know also if they still send me the order or wait for nothing. PLEASE BEWARE FOR THE 5 STARS REVIEW ALL OF THAT IS FAKE!!! UPDATE from Slickwarp as of April 17, 2019 (Hello, We apologize for the issues. We have canceled and refunded your order per your request.) As I check on my paypal account I got a full refund from them. The status of my order on their website is already closed but before I made this review it is still on process. I was happy because my money was returned to me. Thank you Trustpilot for helping me and to to reach out my concerned. I raised my review from 1 star to 3 stars because they send me a refund but lost of excitement since my order was cancelled.

Order #: 3737428 Placed the order, got an order confirmation on and they withdrew the money same day. Since I haven't heard from them. I have written two mail, but only received the standart answer "we are busy, we will contact you within 3 days. Now 12 days has passed, and I haven't heard from them yet. UPDATE After a month I received a mail confirming my order, and a shipping confirmation. I have now received my order and It was as it should be. Still only one star due to the lack of communication

Order number 3735913 Ordered on March 31st. Paypal payment was processed same day. I received an email confirming my order and that once it was processed I would receive a tracking number. No email has been received. I have checked my spam and all accounts and nothing. My slickwraps account says order is processing. It has been this way since the 31st. I have reached out to them twice and only thing I have gotten was a form letter stating they are very busy and trying to hire more people. They said I should expect to hear from them within 2 to 3 business days. This has not happened with either request I have submitted. They say their customer service hours are from 9am to 5pm and even say to call but no number is provided on their site that I could find. I did find it on my American Express statement and after an extensive look on the internet but when called it is always busy. My frustration is that they were very quick to take my money but will not follow through with promised services. Busy is good but no communication is bad. My son has purchased several products of theirs and like the quality but it seems I will not be able to comment on the quality due to the fact I doubt I will receive anything. It has been 10 business days since my order and I have heard nothing from them. A company should not take money until the order is processed but after reading several reviews I guess I shouldn't be surprised. I would be very leery about doing business with this company. Edit: After this post I received contact from Slickwraps. They again said they were very busy but as soon as things were shipped they would notify me. Two days later it was shipped and I received 3 days later. Quality of the wraps seem to be very good. I wish their customer service was as good. Upgrade to a 3 star review from a 1 star. would give them a 5 star if their commutation was better.

I have got a quick reply from customer service that was all i wanted.3 stars only because it so hard to get to you guys.