sliBuy AuctionsReviews of slibuy.com

I’ve been waiting for a refund for two weeks, I paid with a debit card. I have yet to receive a refund or any reply. My refund for damaged merchandise that l did not remove from the warehouses has not been received. I have called numerous time and do not get an answer. The refund is more than $300 and l'm still waiting. What should I do?. Please help!

With SliBuy it’s true you never know what to expect; but if you buy new then it’s a good chance that the product was only malfunction out of the box. So far I have repaired a lamp that had a piece upside down; an air purifier that had a loose wire; and a hoverboard that had one connection not plugged into the circuit. All I needed was a screw driver and all products work perfectly now. The only issue I’ve ran into are crazy shipping error prices and when buying a mixed lot the lamp was shattered and one box was crushed. Buy new and repair quick for a cheap new product.

I purchased a Craftsman Air Compressor that was listed as "New/Other." The listing also stated that the compressor was tested and was working. The compressor I was shipped would not run, the oil fill cap was broken, and an air coupler was bad. The compressor had been run without oil and the piston was seized on the crankshaft. The entire listing was a lie. I could have bought an actual "New" compressor for less than I now have invested purchasing and repairing this one. I made several contacts with sliBuy attempting a resolution, no assistance was offered, and my account was Deactivated.

Photos do not accurately depict items for auction. Out of 11 items received, 4 were unusable. 1) Comfee rice cooker appeared to be in perfect condition from photos. Reality: all interior parts were missing. Totally worthless. 2: Ordered a retractable mesh pet gate. Reality: received an elevated mesh dog bed. It was impossible to determine that this item was a dog bed since it was completely disassembled. 3: ordered a shower seat, but impossible to tell that all the screws, washers, and brackets were missing. Worthless 4: ordered a water purifier that appeared new in box. Reality: water tank smelled of rotten eggs even though I thoroughly washed it 3 times plus flushed the entire unit over 10 times. Unusable. There are still 2 items that I have not unpacked, so I don't know if they are functional. In addition to the company not replying to my review, they immediately deactivated my account. I am incredulous. It was an expensive lesson to learn, but one I shall not repeat.

OK..first things first. This place sells "store returns". Both retail store and Amazon returns. They also sell consignment from online sellers. Store returns are either the customer did not want it, or the customer broke it. Sometimes a store customer will have a broken item, buy a new one, then put the broken one in the box and return it to the store. Slibuys failing is in their lack of description, good photos of items and their internal checking on the functionality of the items. Items marked as "new-other" are not necessarily so and I have gotten well used items when bidding on their description of "new-other". They need to beef up their descriptions, do a lot better on the photo's and at least test the item for a working condition. When I bid I rely on THEIR descriptions, category, and photo's. THEY are responsible for insuring that the item listed IS AS DESCRIBED and should be listed as working, non-working, or damaged. Another fault is they DO NOT offer any kind of refund, partial refund for selling a miscagorized item or accept a return for non-functional non-working items. Buying here is a real gamble so beware of electronic, mechanical items, and computers.

I bid on what was supposed to be an Apple iPad and won the auction for $90 plus shipping. When I opened the package, I was dismayed to find it was an iPad Mini, not an iPad. Furthermore, it had a crack on the front and was locked. I found a way to unlock it thanks to YouTube. Discovered that the iPad Mini was a first-generation model circa 2012, not a recent store return. When I contacted sliBuy’s Customer Service, I complained that item description was misleading, the 3 photos were so poor that the model and condition of the item could not be determined, and that the item was not a recent merchandise return but somebody’s old iPad Mini. They refused any responsibility and would not refund my money. Buyer beware on any electronics or “uninspected returns.”

my package came 75% empty of contents. All the smaller boxes that should have held hardware were empty. So they just threw the empty boxes in there and labeled as new/other. Stay away from this company. They use to be "Karen's Barn" on ebay. Ebay. They kept them legit for customers. Now it's a big scam selling junk. Only items listed as "shelf pull" are guaranteed as complete. everything else could be garbage with no return policy. Stick with ebay. They have your back.

Never received item that I paid for- no refund or credit- very disorganized