sliBuy AuctionsReviews of slibuy.com

I purchased a coffee machine listed as “New/Other (Open Box)”, but what I received was clearly used and physically broken – the water tank was cracked and unusable. Nowhere in the listing or photos was it mentioned that the item was used or damaged. If it had been labeled as “Used,” I never would have placed a bid. I contacted customer service and was told they would “check with the team,” but it’s been over four days with no update or resolution. I’ve now had to file a chargeback with my bank due to the lack of response and the misleading nature of the listing. This is a clear case of false advertising. Avoid slibuy.com if you value your money and time.

This place used to be very good when at the former location. You could go and preview an item prior to bidding. Now you have to depend on their description and this is where the issues are now. They virtually list everything as either used, or New/Other. Neither of which give an indication of the condition or functionality of the item. Many "new" items are clearly used and/or damaged. With that said, I always look closely at the photos but now they are using a new trick. They will post a stock photo with a disclaimer saying the stock photo is just a representation and only to use the actual photos, however, the stock photo always seems to cover the area that is damaged or has a missing part but the other included photos cover the other sides of the item with no issues. I used to buy almost weekly from this place but now with what I feel are deceptive (or just plain lazy) descriptions, the buyer's premium and what I believe to be automated shill bidding by bots (can't prove that) I'm pretty much done with this place. This is not even mentioning the S-show that is the pick up process (allow an hour or more at busy times of standing waiting) Other than occasionally stopping in and going through the random bins of misc. items, I doubt I'll ever use this place again. There are just too many other similar businesses in the area that do better.

I won an item and never received the item. They refuse to issue me a refund because it was out of their hands. I have brought many items from them and if something goes wrong you nearly have to beg for help. They will give you the runaround as long as they can. I understand fully that it is a returns auction and items are as is but never receiving an item or a refund is just bad customer service. Edit4/15 i gave up on Slibuy contacting me as they said they would and received a refund from PayPal. Not one update from SliBuy

Wish I could give it a zero. Good to see that their rating around 1.

12 items and only the wheelbarrow and bread maker are functional. And I thought Bread maker was a ice maker So that's just garbage anyway. So far everything was missing items are broken and unusable without having to buy something separately to make it work which makes it more expensive than if I bought it from Menards or walmart. Example Shop-Vac DeWalt missing the hose. Can't use a Shop-Vac without the hose. Cordless drills the triggers are broke but it says new/other. Craftsman yard edger missing screw so you can't put it together And no battery. Refrigerator says new but totally damaged and ugly. Wine bottle refrigerator For a hundred dollars that Has cracked bottom so the condensation water just pours on the ground and has dents. Wasn't worth the effort whatsoever. People are buying this stuff to resell it online and at flea markets. Be careful Because they won't honor any kind of warranty.

Site is a scam and misleading, they advertise as new but yet items come with missing or broken parts. No way to get hold of them either and stuck with items that I cannot use,

You have appt scheduled but the items are not ready ,items should be picked already and wait for customer once he confirm appt time her 3 hrs wait for the items to be picked, ridiculous.warehouse system sucks

Poor descriptions of items, pictures of original box however not all items are in the box. The last shipment they failed to ship 1 of the items, said they brought it to UPS and their responsibility is over. Most likely they put it in the wrong box.