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Sleepypod Reviews | Read Customer Reviews of sleepypod.com

Home
Animals & Pets
Pet Stores
Sleepypod

SL

SleepypodReviews of sleepypod.com

4.0368 reviews
Pet Stores
145 N. Sierra Madre Blvd., Suite 11, Pasadena, California

Call Directions Website

SLSleepypod4.0

Reviews368 About Contact

Overall score

4.0 out of 5

Great

Average of 368 reviews

Distribution

5★66%
4★7%
3★7%
2★3%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 816-8870
sleepypod.com
[email protected]
145 N. Sierra Madre Blvd., Suite 11Pasadena, CA 91107

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About Sleepypod

Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com

Sleepypod (sleepypod.com) has 368 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: sleepypod.com
Website: sleepypod.com
Category: Pet Stores
Location: Pasadena, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 64% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Sleepypod reviews

Showing 243 reviews with 5 stars · Clear filters

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Maggie
Aug 29, 2023
Love this company
Love this company! Harnesses to safely transport my best friends. Quality construction. Great customer service!
Report
Ryan A.
Aug 28, 2023
Support was very helpful.
Support was very helpful.
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Jessica G.
Aug 26, 2023
Fast shipping
Fast shipping, correct sizing for my 60 lb black and tan coonhound.
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Nicole SD R.
Aug 25, 2023
I absolutely recommend this brand.
I absolutely recommend this brand. They sent the order the day after I bought and solved quickly the Canada Post issue (not delivering it) by resending the product by UPS. Thank you for the support. I can’t wait to try the harness later, it seems very sturdy and good quality.
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lex
Aug 25, 2023
A+ product and company care
These pods are so great and comfortable for cats. Sturdy, fuzzy, good-looking. The Sleepypod customer service is top-notch too. I mistakenly included the wrong address on my order form (ridiculous, I know) and they sent me a new one right away (Thanks Jeff!). All-around A+ company.
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Jack M.
Aug 24, 2023
Customer service at Sleepypod is awesome!
Customer service at Sleepypod is fantastic. They are always available and really care about the products and providing great service.
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Robin
Aug 22, 2023
Wrong harness size in package
I ordered a large harness and the harness inside the package was an XL. I emailed on Saturday and they responded on Sunday stating they would send the correct size, express shipping. Appreciate the quick response.
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DeShan
Aug 16, 2023
The Perfect Pet Carrier!
This is my second purchase of a Sleepypod carrier! I purchased the dome for my cat years ago and it’s her favorite thing! The new tiny puppy loves our new Sleepypod! It is perfect, and keeps him extra safe!
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