Sleepypod Reviews | Read Customer Reviews of sleepypod.com

Sleepypod Reviews | Read Customer Reviews of sleepypod.com

Sleepypod reviews

Showing 243 reviews with 5 stars · Clear filters

Henry K.
Dec 29, 2023
Great customer service
I had an issue that was resolved quickly and completely. Totally satisfied
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Jane M.
Dec 28, 2023
Breaking News! 20lb chonk travels coast2coast in luxurious Sleepypod
Despite the max chonk rating of 18lbs, Mr. Bud the Flamepoint, fit perfectly in his fiery orange Sleepypod. His sister, a respectable 12lb chonker travelled alongside as well with no problems at all! The carriers are beautiful and very high quality. Mr. Bud was overheard saying, “meow, meow, meowowwowmeow” when asked to comment on his trip. 5 out of 5 Paws!
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brandie
Dec 27, 2023
I want my dog to be safe in the car
My puppy is 10 months old and I don’t know if she’ll grow more. It helps that it can be adjusted just in case she grows a bit more. It fits well. At first my dog didn’t like wearing it but she’s gotten used to it. Recently I got rear ended and my puppy was with me. Luckily we were alright and my puppy didn’t suffer any injury. She had a harness on. I want my dog to be protected if we get into an accident again, so having this be crash tested geared me towards purchasing this harness.
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kathleen K.
Dec 24, 2023
This is a great and safe carrier for…
This is a great and safe carrier for cats, very easy to clean. Great product. Fast delivery.
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Pietra D.
Dec 22, 2023
Great communications
Great communications, received promptly, great quality
Response from SleepypodDec 22, 2023
Terrific! So happy you are delighted with the purchase process and the product. Thank you for taking the time to share your experience here on Trustpilot. Safe travels!
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Susan S.
Dec 20, 2023
Excellent product and very well made
Excellent product and very well made. This company did a nice job of working with me as my dog does NOT like to ride in the car. They offered suggestions and were kind enough to extend the return window to allow me more time to acclimate my dog to the harness. I highly recommend this product and this company!
Response from SleepypodDec 23, 2023
We're so happy to hear our customer service team was able to work with you to find the best product for your pet and to provide suggestions to help ease their fear and anxiety. Thank you for taking the time to leave a review about your experience. Safe travels!
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Courtney C.
Dec 16, 2023
Absolutely love this company
Absolutely love this company. Just bought a travel carrier for my newest / smallest dog, and I love it. 9 years ago I bought my first Sleepypod seatbelt for my dog. I truly put that thing to the test when I crashed going 50mph with my dog in the car wearing her Sleepypod seatbelt. It literally saved her life and left her completely unscathed / unfazed (meanwhile my car was totaled and I spent two nights in the hospital). I'll never purchase a carrier/seatbelt from any other company.
Response from SleepypodDec 22, 2023
Amazing! We're so sorry to hear you had to put your Sleepypod carrier/ car restraint to the test, but happy to hear your pet walked away without injury. We do hope you have recovered from the collision! We want to ensure your pet has new Sleepypod gear to use in the car. Sleepypod will replace your Sleepypod carrier via our Crash Replacement Program for free. Here is the link to submit your claim - https://sleepypod.com/crash-replacement-program
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Denise R.
Dec 15, 2023
The best carrier I have ever purchased…
The best carrier I have ever purchased and customer service is out of this world! I am amazed by the hospitality. They really care about the safety of our animals and with style.
Response from SleepypodDec 22, 2023
We are so happy to hear you are satisfied with our customer service team's efforts to assist you. More importantly, we appreciate your trust in Sleepypod for your pet. Safe travels!
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