Keri M.
Prompt and helpful customer service
Prompt and helpful customer service, thanks very much :)
Response from SleepypodMay 2, 2024
Thank you Keri! :) We are happy to have you as a Sleepypod customer.
Award-winning, innovative pet products and accessories for dogs, cats, and small critters that are safety tested. You shouldn't have to guess about the safety of your pet's products. Every product is designed with thoughtful features to enhance a pet’s well-being and then tested for safety. From the BPA-free silicone in Sleepypod’s Yummy Travel Bowls to the crash-testing of Sleepypod’s entire carrier and car harness lines at U.S., Canadian, and E.U. child safety seat standards, Sleepypod devotes careful and caring attention to each detail in every product. Sleepypod.com
Sleepypod (sleepypod.com) has 368 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Keri M.
Prompt and helpful customer service, thanks very much :)
Response from SleepypodMay 2, 2024
Thank you Keri! :) We are happy to have you as a Sleepypod customer.
HANNAH
Seatbelt harness shipped and arrived very quickly. Its easy to get on and off my dog via the two clips on the back. The instructions were very precise and easy to follow. The adjustment of the straps is the most difficult part as it does take some thinking on how to maneuver them but once you have them set you really don't need to mess with them. It keeps my dog in place throughout the ride which keeps him and us safe. Hoping I never have to find out how well it does in a crash but glad to have the piece of mind that its been tested and passed.
Response from SleepypodMay 2, 2024
Hi Hannah, Thank you for your message! We are sure hoping you never have to find out either, but we have your back and know our products will be there for you in the event of an accident. Thank you for being a loyal customer!
John M.
My first order was lost somewhere in the processing. I called Sleepypod and they expedited a new order and shipment at no additional cost to me and I received it within just a couple of days. It's a great product and the customer service was first rate!
Response from SleepypodMay 2, 2024
Thank you John! We appreciate your business and we appreciate you understanding there are sometimes shipping issues out of our control. So happy to hear you got your product quickly after! Please let us know if you ever have any questions about your items. :)
Nina
Very impressed by this company. We ordered car safety harnesses. They arrived quickly and are very well made.
István M.
Excellent product and company. The safest harness so I know my dogs are safe in my car. It is comfortable, my dog can sit and lie in the harness. Everything went well with the order. Fast delivery even abroad. Helpful and friendly customer service.
Emi H.
Helpful customer service, a product that my dog actually doesn't mind wearing
Response from SleepypodApr 11, 2024
Hi Emi! We're glad our customer service team was able to help and are also glad to hear that your dog is liking the harness! (: Thank you!
Patricia K.
Everything about my experience was great! Customer service is exceptional & the product exceeds all expectations!
Response from SleepypodApr 11, 2024
Hi Patricia! Thank you for acknowledging our customer service team and we're glad you're happy with your products! (: Thank you.
Candice M.
The people that work at sleepypod are amazing very helpful and understanding
Response from SleepypodMar 20, 2024
Hi Candice! Thank you so much for appreciating our staff and we're glad we could help out. Should you ever have any questions, always feel free to reach out to us and we're happy to assist! 😄 Thank you and all the best you! The Sleepypod Team